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I can no longer store bookmarks. Any help appreciated

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  • 2 hebben dit probleem
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  • Laatste antwoord van cor-el

johnseldon
johnseldon
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Two or three weeks back I unintentionally cleared all bookmarks not realising that the 'folder' I was clearing them from was clearing them from all the bookmark 'folders'. At about the same time I think there was an upgrade. Since then every time i try to save a bookmark the 'save' screen appears; I click 'done'; but nothing is saved.

Two or three weeks back I unintentionally cleared all bookmarks not realising that the 'folder' I was clearing them from was clearing them from all the bookmark 'folders'. At about the same time I think there was an upgrade. Since then every time i try to save a bookmark the 'save' screen appears; I click 'done'; but nothing is saved.

Alle antwoorden (2)

iamjayakumars
iamjayakumars
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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

cor-el
cor-el
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  • Top 10 Contributor
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Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox profile folder.