Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I don't see some graphics, just a blank spot, but when the cursor goes over the spot, it tells me what's there.

  • 2 antwoorden
  • 2 hebben dit probleem
  • 13 weergaven
  • Laatste antwoord van cor-el

more options

I go on pokerstars poker school, and when I try to do their tests the cards don't show. I have to drag the cursor over the spot where they should be to find out what they are. The same thing happens on a game I play; none of the code options show, as well as other graphics.

I go on pokerstars poker school, and when I try to do their tests the cards don't show. I have to drag the cursor over the spot where they should be to find out what they are. The same thing happens on a game I play; none of the code options show, as well as other graphics.

Alle antwoorden (2)

more options

Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

more options

Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings and that you allow pages to choose their colors in Firefox.

  • Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"

Bewerkt door cor-el op