Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

firefox cannot find the internet. Chrome and AOL find the internet just fine. Firefox just updated when this started. What is the issue?

  • 1 antwoord
  • 1 heeft dit probleem
  • 2 weergaven
  • Laatste antwoord van cor-el

more options

firefox version19.0.2. I tried uninstalling and re-installing. still can not access the internet. does not matter what web page I try to load.

Prior to the update this evening, and me downloading and re-installing, firefox worked fine. Chrome, Internet Explorer and AOL all work fine.

firefox version19.0.2. I tried uninstalling and re-installing. still can not access the internet. does not matter what web page I try to load. Prior to the update this evening, and me downloading and re-installing, firefox worked fine. Chrome, Internet Explorer and AOL all work fine.

Alle antwoorden (1)

more options

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: