Sometimes when I start Firefox, I get a window that gives me two choices, start in safe mode or reset firefox. Other times it starts up normally. Why?

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jwsapp 10/30/12, 8:00 AM

This has been happening since the upgrade to v.16. I am using Mac OSX 10.6.8. It is sporadic.

Answer 1 · 2012-10-30 15:00:41+00:00

30-10-2012, 11:03

It sounds like you are accidentally starting Firefox in Safe Mode, are you holding down the Shift key? Firefox is stuck in Troubleshoot Mode

Answer 2 · 2012-10-30 15:00:41+00:00

30-10-2012, 11:18

On a Mac Firefox starts in Safe mode if the Option key is pressed when Firefox is started.

This can also happen if Firefox has crashed a few times or didn't close properly.

You can check for hanging Firefox processes in the system monitor or the Mac equivalent of it.

Answer 3 · 2012-10-30 15:00:41+00:00

30-10-2012, 11:36

No, I'm not.

Answer 4 · 2012-10-30 15:00:41+00:00

30-10-2012, 11:37

No, I'm not.