Windows 10 bereikte EO (einde ondersteuning) op 14 oktober 2025. Lees voor meer informatie dit artikel.

Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

printer not activated error code 20 after updating firefox to v13

  • 2 antwoorden
  • 3 hebben dit probleem
  • 14 weergaven
  • Laatste antwoord van akeim1

meer opties

I updated to firefox 13.0.1 and getting printer not activated error code 20. checked printer and it's set as default. nothing else has changed and I CAN print in IE, word, .pdf files etc. just not from firefox. I've even uninstalled and reinstalled the printer with same result  :( is firefox forcing me to move to chrome or IE??

I updated to firefox 13.0.1 and getting printer not activated error code 20. checked printer and it's set as default. nothing else has changed and I CAN print in IE, word, .pdf files etc. just not from firefox. I've even uninstalled and reinstalled the printer with same result :( is firefox forcing me to move to chrome or IE??

Gekozen oplossing

tried that and didn't work. :(

I did a system restore to the evening before (when it worked perfectly) and working fine now.  lesson learned: don't fix what's not broken!
Dit antwoord in context lezen 👍 0

Alle antwoorden (2)

meer opties

Currently you have two versions of your printer software being recognized by Firefox. Is the (2) printer selected in the Printer - Name dialog box??
print.printer_HP_Officejet_6500_E709n_Series.print....
print.printer_HP_Officejet_6500_E709n_Series_(2).print....


See this:
http://kb.mozillazine.org/Problems_printing_web_pages

meer opties

Gekozen oplossing

tried that and didn't work. :(

I did a system restore to the evening before (when it worked perfectly) and working fine now.  lesson learned: don't fix what's not broken!