Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

vertical scroll bar disappears when I minimize the screen

  • 1 antwoord
  • 2 hebben dit probleem
  • 2 weergaven
  • Laatste antwoord van Vivek

more options

I have Firefox 10.0.2. I do have a vertical scroll bar with both the up and down button; however, they all disappear when I minimize the screen. When I am in Ancestry, for example, when I minimize I get a horizontal scroll bar but there is no vertical scroll bar. I have no clue what to do. I minimize screens a lot when I am in Ancestry and it gets very frustrating. Can anyone help?

I have Firefox 10.0.2. I do have a vertical scroll bar with both the up and down button; however, they all disappear when I minimize the screen. When I am in Ancestry, for example, when I minimize I get a horizontal scroll bar but there is no vertical scroll bar. I have no clue what to do. I minimize screens a lot when I am in Ancestry and it gets very frustrating. Can anyone help?

Alle antwoorden (1)

more options

Hi,

Please check if this happens in Safe Mode.

Problematic Extensions

Troubleshooting Extensions and Themes

Uninstalling Add-ons

Uninstalling Toolbars

Safe mode disables the installed Extensions, and themes (Appearance) in Tools (Alt + T) > Add-ons. Hardware acceleration is also temporarily disabled - the manual setting is Tools > Options > Advanced > General > Use hardware acceleration when available. Options > Advanced. All these settings/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme or hardware acceleration is causing issues.

If the problem persists, you can also try disabling the Plugins in Tools > Add-ons temporarily to check.