Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I just purchased a new computer and downloaded Firefox v 10.0.2 and the dropdown menus like TOOLS only flashes and then goes away. Is there a fix comoing soon?

  • 5 antwoorden
  • 12 hebben dit probleem
  • 20 weergaven
  • Laatste antwoord van G3NGR

more options

When you click on the drop-down menus like File or Tools the menu only flashes and will not stay opened long enough to make a selection.

When you click on the drop-down menus like File or Tools the menu only flashes and will not stay opened long enough to make a selection.

Gekozen oplossing

Try to disable hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Dit antwoord in context lezen 👍 4

Alle antwoorden (5)

more options

Gekozen oplossing

Try to disable hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

more options

Thank you very much that solved the problem.

more options

I am having the same exact problem, all of my drop down menus seem to flash and then disappear. I tried the stated solution but it did not work. I tried disabling hardware acceleration, safe mode and updating my graphics card driver. Please help, I love Firefox and I would hate to have to use a different browser. I am using windows 7 and a NVIDA 500 series graphics card if offers any info.

more options

The solution worked for me. Read the directions again and try it one more time.

more options

I tried everything as mentioned my graphics card is up to date, I disabled everything from add-ons to hardware acceleration and WebGL, I reinstaled and repeated the steps again to make sure. I am seriously stumped...