Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Just upgraded to 10.0.2 and now it can't findwebsites - three that I know were created with WordPress. IE & Chrome work just fine - and the previous version of Firefox (10.0.1) also worked. Looking for a fix or I will need to abandon Firefox. Thanks.

  • 5 antwoorden
  • 5 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van LegacyVideo

more options

I get the following error message: Gone The requested resource / is no longer available on this server and there is no forwarding address. Please remove all references to this resource. Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request. IE & Chrome work just fine - and the previous version of Firefox (10.0.1) also worked. Looking for a fix or I will need to abandon Firefox. Thanks.

I get the following error message: Gone The requested resource / is no longer available on this server and there is no forwarding address. Please remove all references to this resource. Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request. IE & Chrome work just fine - and the previous version of Firefox (10.0.1) also worked. Looking for a fix or I will need to abandon Firefox. Thanks.

Gekozen oplossing

Found the problem - It was an HT Access file on the site itself. Removed the file and 10.0.2 works fine.

Dit antwoord in context lezen 👍 0

Alle antwoorden (5)

more options

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)
more options

Thanks for your reply. By bypassing the cache, do you mean clearing the browsing history? I cleared the history and then followed your instructions to no effect - still get that "410 Gone" error message for certain sites. I know this problem has also affected folks trying to reach my site - at least one visitor using Firefox thought my site was down.

more options

Gekozen oplossing

Found the problem - It was an HT Access file on the site itself. Removed the file and 10.0.2 works fine.

more options

Can you be more specific? Where is this particular htaccess file? In a specific folder? How do you identify the right one?

more options

The .htaccess file was in the root folder of the website. That's as much I know - my web tech was the one who removed the file.