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Two commercial pages (inside Amazon and United) sites have displays disrupted in 8.0.1.

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  • 1 heeft dit probleem
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  • Laatste antwoord van cor-el

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Two pages that must display correctly for transactions do not: the Amazon accounts page (https://www.amazon.com/gp/css/homepage.html?ie=UTF8&ref_=topnav_ya) and a United Airlines page (in the URL box attached to this question). Displays are all static. Safari 5.1.1 displays properly. Pre-version-8 Firefox displayed these correctly. Have Style as "Basic" and cleared cache per FAQ info. Using Mac OS X 10.6.8 on an iMac.

Two pages that must display correctly for transactions do not: the Amazon accounts page (https://www.amazon.com/gp/css/homepage.html?ie=UTF8&ref_=topnav_ya) and a United Airlines page (in the URL box attached to this question). Displays are all static. Safari 5.1.1 displays properly. Pre-version-8 Firefox displayed these correctly. Have Style as "Basic" and cleared cache per FAQ info. Using Mac OS X 10.6.8 on an iMac.

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Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).


Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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