Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox crashes

ksendzuk
ksendzuk
more options

All my problems started after I updated to FF 8!!!! FF keeps crashing as soon a I open up my browser, and it says "about session restore" in the browser window then closes instantly and opens up a mozilla crash reporter window. I have even tried to uninstall/reinstall FF and still the same problem. I have followed EVERY troubleshooting guide. What can I do now?

All my problems started after I updated to FF 8!!!! FF keeps crashing as soon a I open up my browser, and it says "about session restore" in the browser window then closes instantly and opens up a mozilla crash reporter window. I have even tried to uninstall/reinstall FF and still the same problem. I have followed EVERY troubleshooting guide. What can I do now?

Bewerkt door ksendzuk op

Alle antwoorden (1)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":


There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See: