Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Why does Firefox Sync keep giving me the "Incorrect name or password" error?

  • 1 antwoord
  • 6 hebben dit probleem
  • 11 weergaven
  • Laatste antwoord van cor-el

more options

Firefox Sync keeps telling me I have the "Incorrect name or password" error, but it also tells me my password is wrong when I use the Update feature. However, I am still able to log into the "account management portal" using my current email AND password. This still occurs even if I Reset my password, and close and restart Firefox.

Firefox Sync keeps telling me I have the "Incorrect name or password" error, but it also tells me my password is wrong when I use the Update feature. However, I am still able to log into the "account management portal" using my current email AND password. This still occurs even if I Reset my password, and close and restart Firefox.

Alle antwoorden (1)

more options

There have been problems reported with Sync and they are working on it, so please try again later if you experience problems.