Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Rapport is not visible in firefox 5, how do I resolve this?

  • 2 antwoorden
  • 219 hebben dit probleem
  • 3 weergaven
  • Laatste antwoord van Neil Jenkins

more options

I change to firefox 5 this morning, it made me aware that google toolbar was not compatible but did not mention Trusteer Rapport. It was not working so I 'repaired' it, although it seems to be working it put up an error message about a mail package and asked me to connect to google or any website. The error then disappeared, and rapport said it was ok, but the green rapport icon that was visible to the right of the address bar in 3.6. is missing, where is it now incorporated?

I change to firefox 5 this morning, it made me aware that google toolbar was not compatible but did not mention Trusteer Rapport. It was not working so I 'repaired' it, although it seems to be working it put up an error message about a mail package and asked me to connect to google or any website. The error then disappeared, and rapport said it was ok, but the green rapport icon that was visible to the right of the address bar in 3.6. is missing, where is it now incorporated?

Gekozen oplossing

Trusteer now have support for Firefox 5, you just need to download and re-install from: http://www.trusteer.com/support/faq/supported-platforms

Dit antwoord in context lezen 👍 15

Alle antwoorden (2)

more options

Gekozen oplossing

Trusteer now have support for Firefox 5, you just need to download and re-install from: http://www.trusteer.com/support/faq/supported-platforms

more options

Thanks Michelle, just completed it and its now visible