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Rapport is not visible in firefox 5, how do I resolve this?

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  • 219 hebben dit probleem
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  • Laatste antwoord van Neil Jenkins

Neil Jenkins
Neil Jenkins
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I change to firefox 5 this morning, it made me aware that google toolbar was not compatible but did not mention Trusteer Rapport. It was not working so I 'repaired' it, although it seems to be working it put up an error message about a mail package and asked me to connect to google or any website. The error then disappeared, and rapport said it was ok, but the green rapport icon that was visible to the right of the address bar in 3.6. is missing, where is it now incorporated?

I change to firefox 5 this morning, it made me aware that google toolbar was not compatible but did not mention Trusteer Rapport. It was not working so I 'repaired' it, although it seems to be working it put up an error message about a mail package and asked me to connect to google or any website. The error then disappeared, and rapport said it was ok, but the green rapport icon that was visible to the right of the address bar in 3.6. is missing, where is it now incorporated?

Gekozen oplossing

Trusteer now have support for Firefox 5, you just need to download and re-install from: http://www.trusteer.com/support/faq/supported-platforms

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michelle3duk
michelle3duk
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Gekozen oplossing

Trusteer now have support for Firefox 5, you just need to download and re-install from: http://www.trusteer.com/support/faq/supported-platforms

Neil Jenkins
Neil Jenkins Vraageigenaar
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Thanks Michelle, just completed it and its now visible