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printer will not print from internet but will print off line

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i HAVE A HP DESKJET D2445, I get this message 'ERROR 20" printer not connected. I took the printer out and then reloaded the printer up agian. I got the same error. I ran the test for the printer & it worked. I still could not print anything from my email

i HAVE A HP DESKJET D2445, I get this message 'ERROR 20" printer not connected. I took the printer out and then reloaded the printer up agian. I got the same error. I ran the test for the printer & it worked. I still could not print anything from my email

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thanks did not help