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USB-hub with connected HDR monitor disconnects when starting Firefox

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  • Laatste antwoord van Mark Heijl
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arjan3
arjan3

Dear community,

I connect a USB-C hub to my laptop, with HDR monitor, network, mouse and keyboard attached. Each time I start Firefox, the hub disconnects and reconnects, sometimes five times in a row. After the last reconnect, it seems to work fine, although sometimes the screen switches to SDR mode. When I turn the screen off and on, and I have Firefox running, the USB hub also disconnects. I can see it's not only the screen turning off, but the entire hub, as the network connection and the connected keyboard and mouse also don't work anymore for some moments.

I tested with other browsers as well, and when running these I don't experience the disconnects, so it's really something related to Firefox.

My setup: Laptop: Gigabyte G5 KD USB Hub: UGREEN Revodok Pro USB C Docking Station (ASIN  : B0BXDQS4BD) Monitor: Gigabyte G27Q

Do you think I have to file a bug for this problem? Or is it already known?

Thanks in advance for your thoughts!

Arjan

Dear community, I connect a USB-C hub to my laptop, with HDR monitor, network, mouse and keyboard attached. Each time I start Firefox, the hub disconnects and reconnects, sometimes five times in a row. After the last reconnect, it seems to work fine, although sometimes the screen switches to SDR mode. When I turn the screen off and on, and I have Firefox running, the USB hub also disconnects. I can see it's not only the screen turning off, but the entire hub, as the network connection and the connected keyboard and mouse also don't work anymore for some moments. I tested with other browsers as well, and when running these I don't experience the disconnects, so it's really something related to Firefox. My setup: Laptop: Gigabyte G5 KD USB Hub: UGREEN Revodok Pro USB C Docking Station (ASIN ‏ : ‎ B0BXDQS4BD) Monitor: Gigabyte G27Q Do you think I have to file a bug for this problem? Or is it already known? Thanks in advance for your thoughts! Arjan

Alle antwoorden (1)

Mark Heijl
Mark Heijl
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Hallo Arjan,

ik kan hierover geen bug vinden, maar het lijkt er wel een te zijn. Zou je dit als bug willen melden op Bugzilla?

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