Windows 10 bereikte EO (einde ondersteuning) op 14 oktober 2025. Als je Windows 10 gebruikt, lees dan dit artikel.

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Trouble transferring email from a Windows 7 PC to a Windows 10 PC

Thunderbird E-mail importeren en exporteren
Lin replied 5 maanden geleden
Chaz
Chaz

Hi!

I am trying to help my mom transfer her e-mail from TB installed on a Windows 7 PC to a Windows 10 PC.

I have exported her old e-mails from TB using the ImportExportNG add-on as an Inbox file with the folder structure preserved. However, when I try to import that same Inbox file into TB on the W10 machine, TB will not recognize that file and import it, no matter what settings I choose for the import.

Anyone have any idea what might be going wrong?

Thanks!

Hi! I am trying to help my mom transfer her e-mail from TB installed on a Windows 7 PC to a Windows 10 PC. I have exported her old e-mails from TB using the ImportExportNG add-on as an Inbox file with the folder structure preserved. However, when I try to import that same Inbox file into TB on the W10 machine, TB will not recognize that file and import it, no matter what settings I choose for the import. Anyone have any idea what might be going wrong? Thanks!

Alle antwoorden (1)

Lin
Lin
  • Top 10-medewerker

If your goal is to replicate her complete email setup, including all accounts, messages, folders, contacts, calendars, etc, your best bet is to copy her complete Profile from the old computer to the new. You can use a flash drive as a transfer vehicle. This article describes how:

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

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