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Thunderbird settings not saved.

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  • Laatste antwoord van david

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When I change a setting in TB it doesn't save it and reverts to old settings on restart. There is no "Save" button on the settings screen. I have looked for the Prefs.js file in the Profile folder to see if it's read only but it doesn't exist. I have checked that hidden files are not hidden in the explorer view setting. I have searched my entire c drive for prefs.js and the only ones there are in the Firefox profile folder. I have looked for any .js, .json files that resemble anything to do with preferences or configurations and see none. All the advice I can find on Google has been exhausted. Help!!

When I change a setting in TB it doesn't save it and reverts to old settings on restart. There is no "Save" button on the settings screen. I have looked for the Prefs.js file in the Profile folder to see if it's read only but it doesn't exist. I have checked that hidden files are not hidden in the explorer view setting. I have searched my entire c drive for prefs.js and the only ones there are in the Firefox profile folder. I have looked for any .js, .json files that resemble anything to do with preferences or configurations and see none. All the advice I can find on Google has been exhausted. Help!!

Gekozen oplossing

I was glad to assist. And it helps me as well. I have that option set to show hidden files and had not thought of it. So, thanks to you as well for sharing. :)

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thunderbird does not run without a prefs.js. Maybe if you post a screenshot of the complete profile, some suggestions may be offered. To be sure of the profile, do this: - click help>troubleshootinginformation - scroll down to 'profile folder' and click 'open folder' - you are now in the profile. Do a screenshot of the complete folder and post it. thank you.

Behulpzaam?

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Posted screen shot of profile folder content also View Menu showing hidden files are visible. As you can see there is no prefs.js in the folder specified in the Troubleshooting Information/Application Basics/Profile. Any pointers anyone?

Behulpzaam?

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Suggestion: - create a dummy file in the profile folder. - then attempt to rename it to prefs.js - my guess is that windows will say that file already exists. I do not understand this, but I know from prior experiences with users having this problem, the prefs.js was not visible. Maybe someone on forum who understands this can explain it.

Behulpzaam?

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Your guess is correct. Its because the .js filetype is considered a vital system file. You need to open the folder properties view tab and uncheck the hide system file option. See screenshot. Then you will see the prefs.js. Look at properties and it will be read only. Uncheck read only and now settings will be saved. Once you open the profile folder in explorer make sure you SHUT DOWN TB as it seems that TB might rewrite the prefs file on shutdown hence eliminating the changes you made in explorer. Thanks for your help in getting my engine running !!!

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Gekozen oplossing

I was glad to assist. And it helps me as well. I have that option set to show hidden files and had not thought of it. So, thanks to you as well for sharing. :)

Behulpzaam?

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