Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Windows 10 bereikt EO (einde ondersteuning) op 14 oktober 2025. Lees voor meer informatie dit artikel.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Outlook error message

  • 2 antwoorden
  • 0 hebben dit probleem
  • 92 weergaven
  • Laatste antwoord van rwac

more options

Hello, when I try to login to my outlook.cz mail account, I get error screen that says: Server error The server returned the following message: User is authenticated but not connected. I searched online and I found, that I wasn't the only one getting this error. Everyone solved it by disabling ipv6 in thunderbird. I don't know how to do that on phone (I found how to disable it on pc). I have another outlook.cz account that I am logged into and it works fine (I logged in 2 weeks ago). Is it thunderbird problem or should I contact microsoft. Thank you in advance for your answers.

Hello, when I try to login to my outlook.cz mail account, I get error screen that says: ''Server error The server returned the following message: User is authenticated but not connected.'' I searched online and I found, that I wasn't the only one getting this error. Everyone solved it by disabling ipv6 in thunderbird. I don't know how to do that on phone (I found how to disable it on pc). I have another outlook.cz account that I am logged into and it works fine (I logged in 2 weeks ago). Is it thunderbird problem or should I contact microsoft. Thank you in advance for your answers.
Gekoppelde schermafbeeldingen

Gekozen oplossing

Alle antwoorden (2)

more options

Gekozen oplossing

more options

Yu5tiqX9og napsal(a)

The following link might be helpful: https://support.mozilla.org/en-US/questions/1473104#answer-1712116

I enabled IMAP on outlook website and now it works. Thank you!