Windows 10 bereikte EO (einde ondersteuning) op 14 oktober 2025. Als je Windows 10 gebruikt, lees dan dit artikel.

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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Credit Card Auto-Fill

amreuben

Hi there,

Using up to date Firefox on a Mac, London UK. Recently returned from travel in Japan. The bank cards auto-fill stopped working & Auto-fill does not appear in Privacy Settings (it is not there – no need to request a check please:)?

Spent 2 hours on Mozilla support/community etc. No answers – including 'make a new profile'...(& why - won' that affect history etc)?

Would be very grateful for any help please?

With thanks,

Alex

Hi there, Using up to date Firefox on a Mac, London UK. Recently returned from travel in Japan. The bank cards auto-fill stopped working & Auto-fill does not appear in Privacy Settings (it is not there – no need to request a check please:)? Spent 2 hours on Mozilla support/community etc. No answers – including 'make a new profile'...(& why - won' that affect history etc)? Would be very grateful for any help please? With thanks, Alex
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Gekozen oplossing

Thank you TyDraniu. Unfortunately, JP didn't work?

There are 2 settings saying 'false', ending 'hidui' – is this important please?

Alle antwoorden (8)

  1. Enter about:config in the address bar and search for extensions.formautofill.creditCards.
  2. Check if enabled = true and if supportedCountries list contain your country.

Hi,

Thanks for the quick reply. It was already 'true'?

Have aslo changed eg: app.normandy.startupRolloutPrefs.extensions.formautofill.creditCards.hideui

Will try a restart?

With thanks,

Alex

Check the supportedCountries list.

Hi thank you, did that. GB is supported.

It also worked before.

Maybe it switched somehow to Japan. Try to add JP to the list.

Bewerkt door TyDraniu op

Gekozen oplossing

Thank you TyDraniu. Unfortunately, JP didn't work?

There are 2 settings saying 'false', ending 'hidui' – is this important please?

Hi,

It's working now TyDraniu & not sure why but thank you – think adding 'JP' may have worked at 2nd attempt/2nd restart – not sure?!

Have a good day & thank you for your time,

Alex