Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Private tabs are working and regular tabs are not

  • 1 antwoord
  • 0 hebben dit probleem
  • 18 weergaven
  • Laatste antwoord van cor-el

starz2
starz2
more options

With regular tabs it only states " The proxy server is refusing connections

An error occurred during a connection to www.google.com. 

   Check the proxy settings to make sure that they are correct.
   Contact your network administrator to make sure the proxy server is working."

and on private tabs/other browsers it makes connection already have no proxy enabled

With regular tabs it only states " The proxy server is refusing connections An error occurred during a connection to www.google.com. Check the proxy settings to make sure that they are correct. Contact your network administrator to make sure the proxy server is working." and on private tabs/other browsers it makes connection already have no proxy enabled

Alle antwoorden (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You appear to have several VPN extensions installed with two enabled 

{name: Urban VPN proxy, type: extension, version: 3.12.3, isActive: TRUE, id: {fca67f41-776b-438a-9382-662171858615}}
{name: ZenMate Free VPN – Best VPN, type: extension, version: 9.0.1, isActive: TRUE, id: firefox-webext@zenmate.com}

Those extensions may not have been set to run in PB mode what would explain this, see:

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window