Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Pop-Up/Auto File Download Issue

  • 3 antwoorden
  • 1 heeft dit probleem
  • 8 weergaven
  • Laatste antwoord van cbzz87

more options

As of the latest update 96.0.3 (64-bit), our entire team has been experiencing an issue where when we access our client's portals, a file that is stored and accessible for download automatically pop-ups to be opened/saved. This happens throughout the portal as we navigate to other pages as well. It is a PDF file and this occurs on any of our client portals. We are not sure what is triggering the pop-up to download/save the file without actually clicking on the link where the file exists. Any help is appreciated.

As of the latest update 96.0.3 (64-bit), our entire team has been experiencing an issue where when we access our client's portals, a file that is stored and accessible for download automatically pop-ups to be opened/saved. This happens throughout the portal as we navigate to other pages as well. It is a PDF file and this occurs on any of our client portals. We are not sure what is triggering the pop-up to download/save the file without actually clicking on the link where the file exists. Any help is appreciated.

Alle antwoorden (3)

more options

Bumping this thread as the issue still persists.

more options

How is this file send by the server if you check the HTTP response headers in the Web Console or Network Monitor ?

more options

cor-el said

How is this file send by the server if you check the HTTP response headers in the Web Console or Network Monitor ?

I am not even sure what/where to look using this tool... but happy to try if you can provide additional guidance.