Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

adding Gmail account

  • 2 antwoorden
  • 1 heeft dit probleem
  • 21 weergaven
  • Laatste antwoord van Toad-Hall

tnwarbler
tnwarbler
more options

trying to add a Gmail account to Thunderbird and keep getting a message that it couldn't access Gmail. I've done everything on both Thunderbird and Gmail and it still says it can't gain access

trying to add a Gmail account to Thunderbird and keep getting a message that it couldn't access Gmail. I've done everything on both Thunderbird and Gmail and it still says it can't gain access

Alle antwoorden (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

gmail Imap accounts use OAuth2 as Authentication Method and therefore require cookies to be enabled.

So check this to see if it is the reason you are having a problem. In Thunderbird

  • Menu app icon > Options/Preferences > Privacy & Security
  • Under 'Web Content' section
  • Select checkbox 'Accept cookies from sites'
Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

I'm assuming you trying to set up an imap mail account?

You say " it still says it can't gain access" I'm assuming you are creating a New > Existing mail account you enter name, email address and password and select the checkbox to remember password Then click on 'Continue' Thunderbird then checks for the configuration data

Does Thunderbird locate the server settings? OR do you get the error message at this point and what is the error message word for word ?

Have you just installed Thunderbird ? If yes, then exit Thunderbird if it is running and check your Firewall because Thunderbird must be in the list as an allowed program.