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ATO MYGOV Login fails

  • 2 antwoorden
  • 2 hebben dit probleem
  • 10 weergaven
  • Laatste antwoord van cor-el

admin381
admin381
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Hi Guys 'n Gals, As of today, I am unable to log into the Australian Tax office Business Portal or Business Services (BETA) through MyGov using Firefox browser. I can log in through Edge, no problem to both. I've cleared histories, cache etc on Firefox, and it is up to date. I've logged out, and logged back in. When I attempt to enter the email address to log on to ATO using Firefox, I can type the address as far as ".com". The moment I type ".", I lose the entire address, except for the ".". I don't get to the "com.au" part at all. I've contacted the ATO, they have no updates at all regarding issues with Firefox. We are getting close to Plan C (Sledge Hammer LOL). Any and all help gratefully accepted, I do not like edge....... Thank you Trina

Hi Guys 'n Gals, As of today, I am unable to log into the Australian Tax office Business Portal or Business Services (BETA) through MyGov using Firefox browser. I can log in through Edge, no problem to both. I've cleared histories, cache etc on Firefox, and it is up to date. I've logged out, and logged back in. When I attempt to enter the email address to log on to ATO using Firefox, I can type the address as far as ".com". The moment I type ".", I lose the entire address, except for the ".". I don't get to the "com.au" part at all. I've contacted the ATO, they have no updates at all regarding issues with Firefox. We are getting close to Plan C (Sledge Hammer LOL). Any and all help gratefully accepted, I do not like edge....... Thank you Trina

Alle antwoorden (2)

john628
john628
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Been having similar log on issues but could work around by using my smartphone fitted with FireFox for Android mobiles (latest)- no problems. Discovered I could log on with Edge on my PC- how embarrassing. The logon screen for MyGov requests a username and password. Pressing logIn (in Firefox 90.0 ) clears the details to try again. No error messages.

Have checked that my NoScript is not the cause

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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