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Can log into main account but master password doesn't work

tjm442
tjm442

I'm trying to remove my master password but when I go to settings to remove it and enter the password (the one that works for my main account), the "OK" button is ghosted out and I can't click it.

In short, the password that gets me into the account that allows me to post on this site isn't the "master password" and I can't recover the "master password".

Thanks for the help!

I'm trying to remove my master password but when I go to settings to remove it and enter the password (the one that works for my main account), the "OK" button is ghosted out and I can't click it. In short, the password that gets me into the account that allows me to post on this site isn't the "master password" and I can't recover the "master password". Thanks for the help!

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor

The Master Password/Primary Password is purely local to each installation of Firefox. It is separate from your Firefox Account login and does not Sync to your other installations of Firefox.

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