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Firefox crashes

  • 2 antwoorden
  • 1 heeft dit probleem
  • 6 weergaven
  • Laatste antwoord van FredMcD

Will Song
Will Song
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Firefox crashes even during safe mode. Using a Dell XPS 13 2018 model. Crashes began after installing a dual boot of Ubuntu. Crashes do not occur on the Ubuntu partition.

Crash IDs bp-e3245412-8f96-4a6a-a2e3-b863f0200330 bp-e8ad6959-43d8-4ec5-8da6-7f93d0200330 bp-61774464-abe0-473c-9436-27f530200330 bp-bf2726e5-46c5-40b6-b555-3e2360200330 bp-3f1ef2b2-eeba-470a-8861-883640200330 bp-a2bb0ff1-0280-420b-bdb6-805680200330 bp-0e613761-a498-45d8-b24b-209db0200330 bp-527eb77a-8130-4510-9f51-e7b260200330 bp-4a0fd27b-4e99-4822-a207-f9ef40200330 bp-095250ad-eeed-4143-b77d-f9c920200330 bp-768bc793-4f16-496b-a76e-f22dd0200330 bp-1d336587-6ebf-4a6f-a2a5-e216b0200226 bp-a53f0294-86c3-45d5-b450-c9f8d0200225 bp-43e8313f-91e5-4154-b204-3cd6c0200225 bp-7d3ebd68-7bbc-4e99-a424-dc83e0200224 bp-96020b67-6de9-4873-9cc9-b3de00200120

Firefox crashes even during safe mode. Using a Dell XPS 13 2018 model. Crashes began after installing a dual boot of Ubuntu. Crashes do not occur on the Ubuntu partition. Crash IDs bp-e3245412-8f96-4a6a-a2e3-b863f0200330 bp-e8ad6959-43d8-4ec5-8da6-7f93d0200330 bp-61774464-abe0-473c-9436-27f530200330 bp-bf2726e5-46c5-40b6-b555-3e2360200330 bp-3f1ef2b2-eeba-470a-8861-883640200330 bp-a2bb0ff1-0280-420b-bdb6-805680200330 bp-0e613761-a498-45d8-b24b-209db0200330 bp-527eb77a-8130-4510-9f51-e7b260200330 bp-4a0fd27b-4e99-4822-a207-f9ef40200330 bp-095250ad-eeed-4143-b77d-f9c920200330 bp-768bc793-4f16-496b-a76e-f22dd0200330 bp-1d336587-6ebf-4a6f-a2a5-e216b0200226 bp-a53f0294-86c3-45d5-b450-c9f8d0200225 bp-43e8313f-91e5-4154-b204-3cd6c0200225 bp-7d3ebd68-7bbc-4e99-a424-dc83e0200224 bp-96020b67-6de9-4873-9cc9-b3de00200120

Alle antwoorden (2)

FredMcD
FredMcD
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Product Firefox Release Channel release Version 73.0.1 Build ID 20200217142647 (2020-02-17) Buildhub data OS Windows 10 OS Version 10.0.18363

Mon, 02 Mar 2020 19:59:39 GMT bp-e3245412-8f96-4a6a-a2e3-b863f0200330 bp-e8ad6959-43d8-4ec5-8da6-7f93d0200330 bp-bf2726e5-46c5-40b6-b555-3e2360200330 bp-3f1ef2b2-eeba-470a-8861-883640200330

Signature: OOM | small

MOZ_CRASH Reason (Sanitized) : MOZ_CRASH()

Crash Reason EXCEPTION_BREAKPOINT

igd10iumd64.dll = Intel HD Graphics Drivers for Windows 8(R) = Intel Corporation ++++++++++++++++++++++++++++++++++++++++++++++++ bp-61774464-abe0-473c-9436-27f530200330 Signature: mozilla::CycleCollectedJSRuntime::DeferredFinalize

MOZ_CRASH Reason (Sanitized) : MOZ_RELEASE_ASSERT(ok)

Crash Reason EXCEPTION_BREAKPOINT

FredMcD
FredMcD
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It looks like Firefox can't get enough memory.

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up


MemTest LAST UPDATED : 27/09/2013 Could you please run a tool from http://memtest.org/ in order to check the integrity of your RAM?

You will need a thumb or disk drive to install it on.