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quote marks and apostrophes do not display properly

  • 5 antwoorden
  • 2 hebben dit probleem
  • 128 weergaven
  • Laatste antwoord van Little_Old_Prof
  • Opgelost

RoseQueen
RoseQueen

When I receive emails from some of my friends, quotation marks and apostrophes do not display properly. Instead of apostrophes, I get ’. Instead of quotation marks, I get “. If I reply to one of these emails, and my correspondent replies back to me, quotation marks display as “.

As you can imagine, this makes reading emails annoying. What causes this, and Is there some way to fix it? Thank you!

When I receive emails from some of my friends, quotation marks and apostrophes do not display properly. Instead of apostrophes, I get ’. Instead of quotation marks, I get “. If I reply to one of these emails, and my correspondent replies back to me, quotation marks display as “. As you can imagine, this makes reading emails annoying. What causes this, and Is there some way to fix it? Thank you!

Gekozen oplossing

Try this:

  • Menu icon > Options > Advanced > 'general' tab
  • click on 'Config Editor' button

It will say be careful :)

In top search type: force_char look for this line:

  • mailnews.force_charset_override

If it says value is 'True':

  • double click on the line to toggle the Value to say 'false'
  • close window - top right X
  • click on 'OK'

Check this setting:

  • Right click on 'Inbox'
  • click on 'Properties'
  • uncheck the checkbox “Apply encoding to all messages in the folder…”
  • click on 'OK'
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Toad-Hall
Toad-Hall
  • Top 25 Contributor

Gekozen oplossing

Try this:

  • Menu icon > Options > Advanced > 'general' tab
  • click on 'Config Editor' button

It will say be careful :)

In top search type: force_char look for this line:

  • mailnews.force_charset_override

If it says value is 'True':

  • double click on the line to toggle the Value to say 'false'
  • close window - top right X
  • click on 'OK'

Check this setting:

  • Right click on 'Inbox'
  • click on 'Properties'
  • uncheck the checkbox “Apply encoding to all messages in the folder…”
  • click on 'OK'
RoseQueen
RoseQueen Vraageigenaar

Thank you so much - that fixed it and it was so simple!

Little_Old_Prof
Little_Old_Prof

All the recommended settings for force_char and inbox properties were already applied so why is this now happening?

Bewerkt door Little_Old_Prof op

Toad-Hall
Toad-Hall
  • Top 25 Contributor

Little_Old_Prof: Instead of apostrophes, you see ’. Instead of quotation marks, you see “. If you reply to one of these emails, and a correspondent replies, the quotation marks display as “

Please post an image of the received email showing this issue.

Little_Old_Prof
Little_Old_Prof

I looked back at my emails and see it only occurred once. Now I cannot find it. Since I use imap, maybe it self-corrected?