Windows 10 bereikte EO (einde ondersteuning) op 14 oktober 2025. Als je Windows 10 gebruikt, lees dan dit artikel.

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

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Thunderbird keeps telling me a message may be a scam, but I have added that sender to my Personal Address Book.

chocolateburmese

Greetings :)

As mentioned in the title, I have tried to indicate to Thunderbird that the sender is 'friendly'. I have added the sender to my Personal and Collected Addresses, as well as adding their newsletter email and set 'Do not automatically mark mail as junk if the sender is in' my personal address book. I have also enabled 'adaptive junk mail controls for this account'. However, the problem still occurs.

If anyone knows how to overcome this issue I would be grateful.

Regards,

chocolateburmese.

Greetings :) As mentioned in the title, I have tried to indicate to Thunderbird that the sender is 'friendly'. I have added the sender to my Personal and Collected Addresses, as well as adding their newsletter email and set 'Do not automatically mark mail as junk if the sender is in' my personal address book. I have also enabled 'adaptive junk mail controls for this account'. However, the problem still occurs. If anyone knows how to overcome this issue I would be grateful. Regards, chocolateburmese.

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Gekozen oplossing

Scam detection and Junk are two different things. The only adjustment for Scam detection is to turn it on or off.

Thank you. I appreciate the help :)

I will turn off Scam detection.

I'm having this issue as well. A internet forestry forum site I frequent sends me notifications of replies to topics I am following. Recently, Thunderbird has been flagging EVERY single one of them with the red bar and "This message may be a scam". The content is rather basic: just some text, a link to the new reply on the forum, and another link to unsubscribe.

I see how to turn scam detection on or off. I prefer to have it on. Is there no way to get Thunderbird to "learn" that these are not scams?

No there is not. It is on or off. As I understand this feature is not being worked on and there is no plans for updates. This article explains Scam Detection. https://support.mozilla.org/en-US/kb/thunderbirds-scam-detection