Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Cannot print PDF.js viewer eternity!?

svenxtian
svenxtian
more options

FF 57.0.4 (64bit) OSX 10.11.6 FF stopped printing pdf (auspost eparcel manifests) through acrobat which I have just found is no longer supported. I switched action to open pdf in FF viewer as suggested but when I click print on the print dialog box the printer doesn't recieve data, shows "PDF.js viewer" and "incoming" and hangs. I have tried printer settings removal in profile, resets and would like a solution if possible. Brother DCP-9015CDW

FF 57.0.4 (64bit) OSX 10.11.6 FF stopped printing pdf (auspost eparcel manifests) through acrobat which I have just found is no longer supported. I switched action to open pdf in FF viewer as suggested but when I click print on the print dialog box the printer doesn't recieve data, shows "PDF.js viewer" and "incoming" and hangs. I have tried printer settings removal in profile, resets and would like a solution if possible. Brother DCP-9015CDW

Alle antwoorden (2)

WestEnd
WestEnd
more options

I have Acrobat Pro and that still works in FF so unless something was changed Acrobat print for me has worked fine. So unless Adobe has said something was disabled I doubt this has happened.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi svenxtian, when you are viewing a PDF in Firefox's built-in PDF viewer, there should be a black toolbar with extra buttons. I suggest using the download arrow on that bar to open the PDF in your stand-alone PDF program (e.g., Adobe, Preview, etc.) for printing.

(Also, the PDF viewer creates an HTML conversion of the PDF, which is rarely 100% accurate to the original, so even when it prints, you may not like the results as much.)