Firefox updated and not starting when clickin shortcut
Firefox did update on computer restart but does not respond to shortcut should I remove the program and re install on fresh download? I have no idea what update did
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What shortcut? Was it version did you have before this update? x86 or x64?
didn't notice the number as this update happened automatically it stopped mecusing face book and iconosquare!!
All I know I have update 57.0 on an it is x64
Perhaps you're encountering this issue:
A Recent Issue for 64-bit Windows Users with 64-bit Firefox
Before Firefox 56.0.1, users of 64-bit Windows generally were using the traditional 32-bit version of Firefox. However, newer versions may switch you to the 64-bit version.
We received a number of puzzling reports of Firefox either not starting -- the way you described -- or not loading any pages after this migration.
One user discovered that Windows was silently killing Firefox at startup and recording it in the Windows event logs (you can view event logs using the Event Viewer). Based on one of the reports in the log, we were able to trace that to an out-of-date Logitech camera driver, of all things.
By now at least six other users reported that uninstalling or updating the Logitech camera software resolved their problem as well.
- https://support.mozilla.org/questions/1179822#answer-1019375
- https://support.mozilla.org/questions/1181740#answer-1021470
- https://support.mozilla.org/questions/1181405#answer-1022798
- https://support.mozilla.org/questions/1182572#answer-1023413
- https://support.mozilla.org/questions/1182847#answer-1024290
- With 57: https://support.mozilla.org/questions/1188971
- https://support.mozilla.org/questions/1191368#answer-1041814
Do you want some assistance in looking at event logs, or do you have such a camera?
If the investigation doesn't yield any solutions, it is worth trying a return to 32-bit Firefox.
While normally this kind of change is seamless -- the installer detects your existing data and preserves everything -- you might want to make a backup "just in case."
- Back up and restore information in Firefox profiles
- How to opt out of 32-bit Firefox migration to 64-bit
Note: If you decide to try 64-bit Firefox on the same system at some point in the future, see: How to switch from 32-bit to 64-bit Firefox.