Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Error message. Booksmarks won't work since a file is being used by another program.

  • 1 antwoord
  • 1 heeft dit probleem
  • 6 weergaven
  • Laatste antwoord van Shadow110

spacecap
spacecap
more options

Every time I start firefox it tell me that the bookmarks file won't work since a file for firefox is being used by another program. Followed the instructions to fix the problem and that doesn't work. Have reinstalled the program more then once and that didn't help either. What else can do done.

Every time I start firefox it tell me that the bookmarks file won't work since a file for firefox is being used by another program. Followed the instructions to fix the problem and that doesn't work. Have reinstalled the program more then once and that didn't help either. What else can do done.

Alle antwoorden (1)

Shadow110
Shadow110
more options

Have you rebooted since the update ?

Can you open it to Show all Bookmarks ? Then Export as HTML

So you want to keep Firefox closed https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data follow the %APPDATA%\Mozilla\Firefox\Profiles\ and save a copy to usb or Desktop.

Uninstall Firefox, then this way. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved.

Reinstall with Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/ Note : Legacy Extensions will be disabled and or removed.

Please let us know if this solved your issue or if need further assistance.