Why does aol.com email go into my junk mail file?
No matter what I do any email from an aol.com account goes into my junk mail file, I have the names in my personal address book and have told Thunderbird it is not junk, but the email still goes there.
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You have done the proper steps, the people are in your address book, so Thunderbird will not treat e-mails from them as Junk.
If you look at those e-mails in the Junk folder, you will probably notice that there is no orange flame icon beside them. That orange flame icon will show if Thunderbird put the e-mail into the Junk folder. The missing orange flame means that Thunderbird didn't put it there.
Your e-mail provider did. Probably because your e-mail provider has received lots of spam from AOL e-mail accounts.
If you tell me the part of your e-mail address after the @ symbol, I may know about your e-mail provider and may be able to help you solve this.
My server is a university. I went to the spam site and added the aol.com address to the save list. Thanks for the help.