Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I set my firefox to default to clear an issue. Now all my bookmarks are gone. I've gone into user/dataapp and there is no file. How can I restore?

  • 1 antwoord
  • 4 hebben dit probleem
  • 5 weergaven
  • Laatste antwoord van Scribe

more options

I set my firefox back to default to clear some issue and now all my bookmarks are gone. It wiped Firefox clean. I had TONS of bookmarks and want them back. Googled and tried several suggestions to get them back - restore/pick a date - and the only date available was today. No previous dates to pick from. I don't know if I created a new/clean profile in Firefox? But I am not seeing any bookmarks anywhere. I've looked for USER/dataapp file on my C drive - not there. Where are these bookmarks?

Would restoring my computer from a backup hard drive bring them back? I'm frantically trying to figure this out. My whole life is in these bookmarks. I would rather wipe my computer out than have to recreate all those bookmarks.

Lesson learned. Will backup my bookmarks in the future.

I set my firefox back to default to clear some issue and now all my bookmarks are gone. It wiped Firefox clean. I had TONS of bookmarks and want them back. Googled and tried several suggestions to get them back - restore/pick a date - and the only date available was today. No previous dates to pick from. I don't know if I created a new/clean profile in Firefox? But I am not seeing any bookmarks anywhere. I've looked for USER/dataapp file on my C drive - not there. Where are these bookmarks? Would restoring my computer from a backup hard drive bring them back? I'm frantically trying to figure this out. My whole life is in these bookmarks. I would rather wipe my computer out than have to recreate all those bookmarks. Lesson learned. Will backup my bookmarks in the future.

Alle antwoorden (1)

more options

Hi, in case a refresh has occurred, please look on your Desktop for a file named Old Firefox Data - Refresh Firefox - reset add-ons and settings.

Also, just to make sure you've gone about it in the right way, please see -

This won't help you now, but if you have a lot of important bookmarks, it's worth backing them up manually every so often, and it only takes a minute: Open bookmarks > Show All Bookmarks > Import and Backup > Backup, and save them to somewhere convenient on your computer - or for even greater security, plug a flashdrive in, and copy them to that as well. If you ever need to restore them: Open bookmarks > Show All Bookmarks > Import and Backup > Restore.

If you have a hard drive backup and it is a System Image - or at least contains all your C drive files, you should be able to restore that way.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!