Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

with Mozilla, I cannot search for an item on costco.com

  • 1 antwoord
  • 2 hebben dit probleem
  • 15 weergaven
  • Laatste antwoord van FredMcD

jermusser
jermusser
more options

Using firefox Mozilla, I can go on costco.com website but unable to search for a product. I am unable to type in my desired product. Once I attempt to enter a name of product in search box, my computer freezes up and I have to shut the computer down. However, I can shop and order on Amazon using Mozilla with no problems.

I can shop on costco.com using Chrome, but I hate Chrome and love Firefox

Using firefox Mozilla, I can go on costco.com website but unable to search for a product. I am unable to type in my desired product. Once I attempt to enter a name of product in search box, my computer freezes up and I have to shut the computer down. However, I can shop and order on Amazon using Mozilla with no problems. I can shop on costco.com using Chrome, but I hate Chrome and love Firefox

Alle antwoorden (1)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.