Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox crashes

  • 1 antwoord
  • 1 heeft dit probleem
  • 9 weergaven
  • Laatste antwoord van cor-el

more options
AdapterDeviceID: 0x9900
AdapterDriverVersion: 13.251.0.0
AdapterSubsysID: 180f103c
AdapterVendorID: 0x1002
Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:47.0,e10srollout%40mozilla.org:1.0,firefox%40getpocket.com:1.0.2,loop%40mozilla.org:1.3.2
AvailablePageFile: 4324671488
AvailablePhysicalMemory: 1624870912
AvailableVirtualMemory: 3829010432
BIOS_Manufacturer: Hewlett-Packard
BlockedDllList: 
BreakpadReserveAddress: 45744128
BreakpadReserveSize: 67108864
BuildID: 20160604131506
CrashTime: 1465698701
E10SCohort: unsupportedChannel
EMCheckCompatibility: true
Email: ghoshsunny1988@yahoo.com
EventLoopNestingLevel: 1
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1465642596
Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x9900, AdapterSubsysID: 180f103c, AdapterDriverVersion: 13.251.0.0
FP(D000-L100000-W00000000-T0000) D2D1.1? DWrite? DWrite+ D2D1.1+ D3D11 Layers? D3D11 Layers+ 
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 262
StartupTime: 1465698697
SystemMemoryUsePercentage: 52
TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20160604131506","version":"47.0","vendor":"Mozilla","platformVersion":"47.0","xpcomAbi":"x86-msvc","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":3276,"virtualMaxMB":4096,"cpu":{"count":4,"cores":4,"vendor":"AuthenticAMD","family":21,"model":16,"stepping":1,"l2cacheKB":2048,"l3cacheKB":null,"speedMHz":2295,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4A","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Windows_NT","version":"6.1","locale":"zh-CN","servicePackMajor":1,"servicePackMinor":0,"installYear":2015},"hdd":{"profile":{"model":"HGST HTS725050A7E630","revision":"GH2O"},"binary":{"model":"HGST HTS725050A7E630","revision":"GH2O"},"system":{"model":"HGST HTS725050A7E630","revision":"GH2O"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"adapters":[{"description":"AMD Radeon HD 7660G","vendorID":"0x1002","deviceID":"0x9900","subsysID":"180f103c","RAM":768,"driver":"aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64","driverVersion":"13.251.0.0","driverDate":"12-6-2013","GPUActive":true}],"monitors":[{"screenWidth":1366,"screenHeight":768,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","d3d11":{"status":"available","version":45056,"warp":false,"textureSharing":true,"blacklisted":false},"d2d":{"status":"available","version":"1.1"}}},"isWow64":true},"settings":{"blocklistEnabled":true,"e10sEnabled":false,"e10sCohort":"unsupportedChannel","telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.newtabpage.enhanced":true},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true},"profile":{"creationDate":16902,"resetDate":16963},"addons":{"activeAddons":{"e10srollout@mozilla.org":{"blocklisted":false,"description":"Staged rollout of Firefox multi-process feature.","name":"Multi-process staged rollout","userDisabled":false,"appDisabled":false,"version":"1.0","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16927,"updateDay":16956,"isSystem":true},"firefox@getpocket.com":{"blocklisted":false,"description":"When you find something you want to view later, put it in Pocket.","name":"Pocket","userDisabled":false,"appDisabled":false,"version":"1.0.2","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16927,"updateDay":16956,"isSystem":true},"loop@mozilla.org":{"blocklisted":false,"description":"Web sharing for Firefox","name":"Firefox Hello","userDisabled":false,"appDisabled":false,"version":"1.3.2","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16927,"updateDay":16956,"isSystem":true}},"theme":{"id":"{972ce4c6-7e08-4474-a285-3208198ce6fd}","blocklisted":false,"description":"The default theme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"47.0","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":16927,"updateDay":16956},"activePlugins":[{"name":"Adobe Acrobat","version":"11.0.16.13","description":"Adobe PDF Plug-In For Firefox and Netscape 11.0.16","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/pdf","application/vnd.adobe.pdfxml","application/vnd.adobe.x-mars","application/vnd.fdf","application/vnd.adobe.xfdf","application/vnd.adobe.xdp+xml","application/vnd.adobe.xfd+xml"],"updateDay":16914},{"name":"Adobe Acrobat","version":"11.0.16.13","description":"Adobe PDF Plug-In For Firefox and Netscape 11.0.16","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/pdf","application/vnd.adobe.pdfxml","application/vnd.adobe.x-mars","application/vnd.fdf","application/vnd.adobe.xfdf","application/vnd.adobe.xdp+xml","application/vnd.adobe.xfd+xml"],"updateDay":16914},{"name":"VLC Web Plugin","version":"2.0.2.0","description":"VLC media player Web Plugin 2.0.2","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["audio/mpeg","audio/x-mpeg","video/mpeg","video/x-mpeg","video/mpeg-system","video/x-mpeg-system","audio/mp4","audio/x-m4a","video/mp4","application/mpeg4-iod","application/mpeg4-muxcodetable","video/x-m4v","video/x-msvideo","application/ogg","video/ogg","application/x-ogg","application/x-vlc-plugin","video/x-ms-asf-plugin","video/x-ms-asf","application/x-mplayer2","video/x-ms-wmv","video/x-ms-wvx","audio/x-ms-wma","application/x-google-vlc-plugin","audio/wav","audio/x-wav","audio/3gpp","video/3gpp","audio/3gpp2","video/3gpp2","video/divx","video/flv","video/x-flv","application/x-matroska","video/x-matroska","audio/x-matroska","application/xspf+xml","audio/x-mpegurl","video/webm","audio/webm","application/vnd.rn-realmedia","audio/x-realaudio","audio/amr","audio/x-flac"],"updateDay":15687},{"name":"Microsoft Office 2016","version":"16.0.4266.1001","description":"The plugin allows you to have a better experience with Microsoft SharePoint","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-sharepoint","application/x-sharepoint-uc"],"updateDay":16647},{"name":"Silverlight Plug-In","version":"5.1.41212.0","description":"5.1.41212.0","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-silverlight","application/x-silverlight-2"],"updateDay":16780},{"name":"Microsoft Office 2016","version":"16.0.4288.1000","description":"The plugin allows you to have a better experience with Microsoft Lync","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/vnd.microsoft.communicator.ocsmeeting"],"updateDay":16811},{"name":"Java(TM) Platform SE 7 U67","version":"10.67.2.1","description":"Next Generation Java Plug-in 10.67.2 for Mozilla browsers","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-java-applet","application/x-java-bean","application/x-java-vm","application/x-java-applet;version=1.1.1","application/x-java-bean;version=1.1.1","application/x-java-applet;version=1.1","application/x-java-bean;version=1.1","application/x-java-applet;version=1.2","application/x-java-bean;version=1.2","application/x-java-applet;version=1.1.3","application/x-java-bean;version=1.1.3","application/x-java-applet;version=1.1.2","application/x-java-bean;version=1.1.2","application/x-java-applet;version=1.3","application/x-java-bean;version=1.3","application/x-java-applet;version=1.2.2","application/x-java-bean;version=1.2.2","application/x-java-applet;version=1.2.1","application/x-java-bean;version=1.2.1","application/x-java-applet;version=1.3.1","application/x-java-bean;version=1.3.1","application/x-java-applet;version=1.4","application/x-java-bean;version=1.4","application/x-java-applet;version=1.4.1","application/x-java-bean;version=1.4.1","application/x-java-applet;version=1.4.2","application/x-java-bean;version=1.4.2","application/x-java-applet;version=1.5","application/x-java-bean;version=1.5","application/x-java-applet;version=1.6","application/x-java-bean;version=1.6","application/x-java-applet;version=1.7","application/x-java-bean;version=1.7","application/x-java-applet;jpi-version=1.7.0_67","application/x-java-bean;jpi-version=1.7.0_67","application/x-java-vm-npruntime","application/x-java-applet;deploy=10.67.2","application/x-java-applet;javafx=2.2.67"],"updateDay":16287},{"name":"Java Deployment Toolkit 7.0.670.1","version":"10.67.2.1","description":"NPRuntime Script Plug-in Library for Java(TM) Deploy","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/java-deployment-toolkit"],"updateDay":16287},{"name":"Shockwave for Director","version":"12.1.3.153","description":"Adobe Shockwave for Director Netscape plug-in, version 12.1.3.153","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-director"],"updateDay":16245},{"name":"Shockwave Flash","version":"21.0.0.242","description":"Shockwave Flash 21.0 r0","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":16956}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1},"gmp-eme-adobe":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1}},"activeExperiment":{},"persona":null}}
Theme: classic/1.0
<pre><nowiki>AdapterDeviceID: 0x9900 AdapterDriverVersion: 13.251.0.0 AdapterSubsysID: 180f103c AdapterVendorID: 0x1002 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:47.0,e10srollout%40mozilla.org:1.0,firefox%40getpocket.com:1.0.2,loop%40mozilla.org:1.3.2 AvailablePageFile: 4324671488 AvailablePhysicalMemory: 1624870912 AvailableVirtualMemory: 3829010432 BIOS_Manufacturer: Hewlett-Packard BlockedDllList: BreakpadReserveAddress: 45744128 BreakpadReserveSize: 67108864 BuildID: 20160604131506 CrashTime: 1465698701 E10SCohort: unsupportedChannel EMCheckCompatibility: true Email: ghoshsunny1988@yahoo.com EventLoopNestingLevel: 1 FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1465642596 Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x9900, AdapterSubsysID: 180f103c, AdapterDriverVersion: 13.251.0.0 FP(D000-L100000-W00000000-T0000) D2D1.1? DWrite? DWrite+ D2D1.1+ D3D11 Layers? D3D11 Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 262 StartupTime: 1465698697 SystemMemoryUsePercentage: 52 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20160604131506","version":"47.0","vendor":"Mozilla","platformVersion":"47.0","xpcomAbi":"x86-msvc","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":3276,"virtualMaxMB":4096,"cpu":{"count":4,"cores":4,"vendor":"AuthenticAMD","family":21,"model":16,"stepping":1,"l2cacheKB":2048,"l3cacheKB":null,"speedMHz":2295,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4A","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Windows_NT","version":"6.1","locale":"zh-CN","servicePackMajor":1,"servicePackMinor":0,"installYear":2015},"hdd":{"profile":{"model":"HGST HTS725050A7E630","revision":"GH2O"},"binary":{"model":"HGST HTS725050A7E630","revision":"GH2O"},"system":{"model":"HGST HTS725050A7E630","revision":"GH2O"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"adapters":[{"description":"AMD Radeon HD 7660G","vendorID":"0x1002","deviceID":"0x9900","subsysID":"180f103c","RAM":768,"driver":"aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64","driverVersion":"13.251.0.0","driverDate":"12-6-2013","GPUActive":true}],"monitors":[{"screenWidth":1366,"screenHeight":768,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","d3d11":{"status":"available","version":45056,"warp":false,"textureSharing":true,"blacklisted":false},"d2d":{"status":"available","version":"1.1"}}},"isWow64":true},"settings":{"blocklistEnabled":true,"e10sEnabled":false,"e10sCohort":"unsupportedChannel","telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.newtabpage.enhanced":true},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true},"profile":{"creationDate":16902,"resetDate":16963},"addons":{"activeAddons":{"e10srollout@mozilla.org":{"blocklisted":false,"description":"Staged rollout of Firefox multi-process feature.","name":"Multi-process staged rollout","userDisabled":false,"appDisabled":false,"version":"1.0","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16927,"updateDay":16956,"isSystem":true},"firefox@getpocket.com":{"blocklisted":false,"description":"When you find something you want to view later, put it in Pocket.","name":"Pocket","userDisabled":false,"appDisabled":false,"version":"1.0.2","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16927,"updateDay":16956,"isSystem":true},"loop@mozilla.org":{"blocklisted":false,"description":"Web sharing for Firefox","name":"Firefox Hello","userDisabled":false,"appDisabled":false,"version":"1.3.2","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16927,"updateDay":16956,"isSystem":true}},"theme":{"id":"{972ce4c6-7e08-4474-a285-3208198ce6fd}","blocklisted":false,"description":"The default theme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"47.0","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":16927,"updateDay":16956},"activePlugins":[{"name":"Adobe Acrobat","version":"11.0.16.13","description":"Adobe PDF Plug-In For Firefox and Netscape 11.0.16","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/pdf","application/vnd.adobe.pdfxml","application/vnd.adobe.x-mars","application/vnd.fdf","application/vnd.adobe.xfdf","application/vnd.adobe.xdp+xml","application/vnd.adobe.xfd+xml"],"updateDay":16914},{"name":"Adobe Acrobat","version":"11.0.16.13","description":"Adobe PDF Plug-In For Firefox and Netscape 11.0.16","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/pdf","application/vnd.adobe.pdfxml","application/vnd.adobe.x-mars","application/vnd.fdf","application/vnd.adobe.xfdf","application/vnd.adobe.xdp+xml","application/vnd.adobe.xfd+xml"],"updateDay":16914},{"name":"VLC Web Plugin","version":"2.0.2.0","description":"VLC media player Web Plugin 2.0.2","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["audio/mpeg","audio/x-mpeg","video/mpeg","video/x-mpeg","video/mpeg-system","video/x-mpeg-system","audio/mp4","audio/x-m4a","video/mp4","application/mpeg4-iod","application/mpeg4-muxcodetable","video/x-m4v","video/x-msvideo","application/ogg","video/ogg","application/x-ogg","application/x-vlc-plugin","video/x-ms-asf-plugin","video/x-ms-asf","application/x-mplayer2","video/x-ms-wmv","video/x-ms-wvx","audio/x-ms-wma","application/x-google-vlc-plugin","audio/wav","audio/x-wav","audio/3gpp","video/3gpp","audio/3gpp2","video/3gpp2","video/divx","video/flv","video/x-flv","application/x-matroska","video/x-matroska","audio/x-matroska","application/xspf+xml","audio/x-mpegurl","video/webm","audio/webm","application/vnd.rn-realmedia","audio/x-realaudio","audio/amr","audio/x-flac"],"updateDay":15687},{"name":"Microsoft Office 2016","version":"16.0.4266.1001","description":"The plugin allows you to have a better experience with Microsoft SharePoint","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-sharepoint","application/x-sharepoint-uc"],"updateDay":16647},{"name":"Silverlight Plug-In","version":"5.1.41212.0","description":"5.1.41212.0","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-silverlight","application/x-silverlight-2"],"updateDay":16780},{"name":"Microsoft Office 2016","version":"16.0.4288.1000","description":"The plugin allows you to have a better experience with Microsoft Lync","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/vnd.microsoft.communicator.ocsmeeting"],"updateDay":16811},{"name":"Java(TM) Platform SE 7 U67","version":"10.67.2.1","description":"Next Generation Java Plug-in 10.67.2 for Mozilla browsers","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-java-applet","application/x-java-bean","application/x-java-vm","application/x-java-applet;version=1.1.1","application/x-java-bean;version=1.1.1","application/x-java-applet;version=1.1","application/x-java-bean;version=1.1","application/x-java-applet;version=1.2","application/x-java-bean;version=1.2","application/x-java-applet;version=1.1.3","application/x-java-bean;version=1.1.3","application/x-java-applet;version=1.1.2","application/x-java-bean;version=1.1.2","application/x-java-applet;version=1.3","application/x-java-bean;version=1.3","application/x-java-applet;version=1.2.2","application/x-java-bean;version=1.2.2","application/x-java-applet;version=1.2.1","application/x-java-bean;version=1.2.1","application/x-java-applet;version=1.3.1","application/x-java-bean;version=1.3.1","application/x-java-applet;version=1.4","application/x-java-bean;version=1.4","application/x-java-applet;version=1.4.1","application/x-java-bean;version=1.4.1","application/x-java-applet;version=1.4.2","application/x-java-bean;version=1.4.2","application/x-java-applet;version=1.5","application/x-java-bean;version=1.5","application/x-java-applet;version=1.6","application/x-java-bean;version=1.6","application/x-java-applet;version=1.7","application/x-java-bean;version=1.7","application/x-java-applet;jpi-version=1.7.0_67","application/x-java-bean;jpi-version=1.7.0_67","application/x-java-vm-npruntime","application/x-java-applet;deploy=10.67.2","application/x-java-applet;javafx=2.2.67"],"updateDay":16287},{"name":"Java Deployment Toolkit 7.0.670.1","version":"10.67.2.1","description":"NPRuntime Script Plug-in Library for Java(TM) Deploy","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/java-deployment-toolkit"],"updateDay":16287},{"name":"Shockwave for Director","version":"12.1.3.153","description":"Adobe Shockwave for Director Netscape plug-in, version 12.1.3.153","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-director"],"updateDay":16245},{"name":"Shockwave Flash","version":"21.0.0.242","description":"Shockwave Flash 21.0 r0","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":16956}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1},"gmp-eme-adobe":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1}},"activeExperiment":{},"persona":null}} Theme: classic/1.0</nowiki></pre>

Bewerkt door cor-el op

Alle antwoorden (1)

more options

You posted with a very old Firefox 17.0 version.

Can't you install a more recent Firefox version?

Verify that you meet the System Requirements (GTK+ and GLib) for the current Firefox release.