Windows 10 bereikte EO (einde ondersteuning) op 14 oktober 2025. Als je Windows 10 gebruikt, lees dan dit artikel.

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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If I highlight an email in the inbox and then click on the junk icon in the toolbar, the word JUNK changes to NOT JUNK and the junk email remains in the inbox.

Thunderbird Anders
ArtthurK heeft 10 jaar geleden geantwoord
ArtthurK
ArtthurK

Also, when I setup the account a Junk folder was created with a tear-drop icon next to it and also there is a folder labelled Junk Email. Why do I need both? Prior to the latest update highlighting an email in the inbox and clicking on the Junk icon in the toolbar moved it to the Junk folder. Help please. Thank you PLEASE RESPOND BY EMAIL. Thanks

Also, when I setup the account a Junk folder was created with a tear-drop icon next to it and also there is a folder labelled Junk Email. Why do I need both? Prior to the latest update highlighting an email in the inbox and clicking on the Junk icon in the toolbar moved it to the Junk folder. Help please. Thank you PLEASE RESPOND BY EMAIL. Thanks

Alle antwoorden (2)

Matt
Matt
  • Top 25-medewerker

This sounds like an IMAP configuration issue. What mail provider are you using?

ArtthurK
ArtthurK Vraageigenaar

Thank for the help Matt. I am using Cablevision