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How to remove a duplicate account address that is freezing all account settings
A duplicate of my account name--karenandal@comcast.net--has appeared in the left pane. It is called "a special account" in its settings box. I cannot use any of the settings in my regular account. A message box reads: "An account with this name already exists. Please enter a different account name." When I open the settings in this duplicate account name "Remove" is gray and inoperable. A small blue tv image icon precedes the duplicate in the left pane. My regular account is preceded by a mail icon. I don't know how this duplicate of my account name got there. But I can't change any settings on my regular account. Please help me. Albert Spanfelner
A duplicate of my account name--karenandal@comcast.net--has appeared in the left pane. It is called "a special account" in its settings box. I cannot use any of the settings in my regular account. A message box reads: "An account with this name already exists. Please enter a different account name." When I open the settings in this duplicate account name "Remove" is gray and inoperable. A small blue tv image icon precedes the duplicate in the left pane. My regular account is preceded by a mail icon.
I don't know how this duplicate of my account name got there. But I can't change any settings on my regular account.
Please help me.
Albert Spanfelner
Alle antwoorden (1)
I suggest you rename it to "Local Folders" which would have been its original name.