Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I can no longer stream video from websites in firefox (v40.0.3), though they work with IE. Problem started abruptly last week. Why?

  • 1 antwoord
  • 1 heeft dit probleem
  • 14 weergaven
  • Laatste antwoord van FredMcD

more options

I can no longer stream video from websites in firefox (v40.0.3), though they work with IE. Problem started abruptly last week. I am not aware of any changes, updates, or new software on my computer that may explain this issue. When I launch the video nothing happens and the cursor sort of flickers. How can I solve this? Thanks in advance for your help.

I can no longer stream video from websites in firefox (v40.0.3), though they work with IE. Problem started abruptly last week. I am not aware of any changes, updates, or new software on my computer that may explain this issue. When I launch the video nothing happens and the cursor sort of flickers. How can I solve this? Thanks in advance for your help.

Alle antwoorden (1)

more options

Your System Details shows;

Installed Plug-ins

Shockwave Flash 18.0 r0 Shockwave Flash 14.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then reinstall the latest version.

Flash Player Version 18.0.0.232
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.


Issues have been previously linked to the McAfee Site Advisor extension. Try to disable it and see if the problem persists.

http://service.mcafee.com/faqdocument.aspx?id=TS100162 How to uninstall SiteAdvisor

To disable it: Type "about:addons" in the Location bar Find the extension and click on its "Disable" button