Windows 10 bereikte EO (einde ondersteuning) op 14 oktober 2025. Als je Windows 10 gebruikt, lees dan dit artikel.

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info
Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.
Gearchiveerd

Is there a interface problem between Firefox browser & turbo tax

Firefox Anders
jscher2000 -... heeft 11 jaar geleden geantwoord
jkenney65
jkenney65

Have been using Firefox as my browser for a few years and like it very much.

Have also been using Turbo Tax for eight years...never a problem

This year I get into a perpetual loop with Turbo Tax. Their solutions haven't worked consistently. They want me to change browser...I don't want to Feel problem is their reinitialization software and not a browser issue.

Have any of your Firefox users reported a similiar problem ???

Thanks

Have been using Firefox as my browser for a few years and like it very much. Have also been using Turbo Tax for eight years...never a problem This year I get into a perpetual loop with Turbo Tax. Their solutions haven't worked consistently. They want me to change browser...I don't want to Feel problem is their reinitialization software and not a browser issue. Have any of your Firefox users reported a similiar problem ??? Thanks

Alle antwoorden (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer

Is the problem with the TurboTax desktop software, or TurboTax Online?

I believe the desktop product uses IE under the covers, so Firefox should not be a factor.

For the online product, if they don't fully support Firefox, I suppose you might need to use IE for the site. However, it might be a settings or add-ons issue.

(There was a report last month about a security issue that could prevent access to the online product, but it doesn't sound as though you're having that issue: Please tell me how to fix this problem so this error msg stops & I can sign into the website it occurs on.)

What have you tried so far?