Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Since download of Firefox Hello desktop & laptop both on Windows 7 are very slow even after refresh, download history removed and anti virus software turned off

  • 3 antwoorden
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van Mi8k6e

Mi8k6e
Mi8k6e
more options

Since download of Firefox Hello my home desktop & laptop, both on Windows 7, are very slow to open. I have refreshed firefox, removed download history and turned off the anti virus software in extensions. All the plugins are up to date. Can we revert back to Firefox without Firefox Hello?

Since download of Firefox Hello my home desktop & laptop, both on Windows 7, are very slow to open. I have refreshed firefox, removed download history and turned off the anti virus software in extensions. All the plugins are up to date. Can we revert back to Firefox without Firefox Hello?

Alle antwoorden (3)

user633449
user633449
more options

Firefox Hello is simply a wrapper for technology already in Firefox, it doesn't negatively impact performance if you aren't using it. Are you saying that your entire computer is slow or just Firefox?

Mi8k6e
Mi8k6e Vraageigenaar
more options

Only Firefox is slow. Opening task manager during Firefox opening process shows very high cpu usage.

Mi8k6e
Mi8k6e Vraageigenaar
more options

Automatic update to 36.0.1 on March 9th has cured the issue. Thanks.