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my bank is showing ads 1997 not installed or configured correctly, I have chrome and ie9 and they dont do this

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  • Laatste antwoord van FredMcD

maccam
maccam
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at my bank (pinnbank) i log into my account and click on my account and then want to look for a transaction so i click all transactions but i get an error that says...ads 1997 not installed or configured correctly . contact your system administrator. But my chrome and ie dont have this error. I called my bank and they said that i have java or flash needs updated i updated everything but still have the error. can someone please help me with this problem?

at my bank (pinnbank) i log into my account and click on my account and then want to look for a transaction so i click all transactions but i get an error that says...ads 1997 not installed or configured correctly . contact your system administrator. But my chrome and ie dont have this error. I called my bank and they said that i have java or flash needs updated i updated everything but still have the error. can someone please help me with this problem?

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
FredMcD
FredMcD
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If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: