Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox does not start after upgrade to v35

  • 3 antwoorden
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van FredMcD

more options

I updated my browser to v35.0.1 and it seems to go through the installation process, but I cannot open the browser. I see that the installation created shortcuts on the desktop and taskbar, but when I click on those, nothing happens. And I did not see any error messages during installation. I checked task manager to see if firefox process started, but it doesn't. I uninstalled / re-installed several times, but doesn't seem to help

I updated my browser to v35.0.1 and it seems to go through the installation process, but I cannot open the browser. I see that the installation created shortcuts on the desktop and taskbar, but when I click on those, nothing happens. And I did not see any error messages during installation. I checked task manager to see if firefox process started, but it doesn't. I uninstalled / re-installed several times, but doesn't seem to help

Alle antwoorden (3)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift (Mac Options) > key, and then starting Firefox. Is the problem still there?

more options

Thanks for your response, I tried that. Same thing - I hold the shift key down and try to open Firefox - nothing happens. Any other suggestions? any setting in my laptop that could have changed that are causing the problems (I am using a work laptop).

more options

Some work computers have locks against unknown programs. Check that out.

Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites.

Starting The Computer In Safe Mode;
Free Online Encyclopedia