Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I can't open my mail unless I use the Enter/Return key or go to the File -Open Message

  • 2 antwoorden
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van dec65

more options

Up until yesterday I could open an email just by double clicking the message. Now if I want to open a message I have to use the Enter/Return key or go into FILE and press Open Message.

The only thing different since yesterday morning is that I decided to turn off File Vault --that process took all day but finally finished and that's when I ran into problems with mail. 

I've checked my mail settings and they are the same as before. Have OSX Yosemite 10.10.1 installed.

Up until yesterday I could open an email just by double clicking the message. Now if I want to open a message I have to use the Enter/Return key or go into FILE and press Open Message. The only thing different since yesterday morning is that I decided to turn off File Vault --that process took all day but finally finished and that's when I ran into problems with mail. I've checked my mail settings and they are the same as before. Have OSX Yosemite 10.10.1 installed.

Alle antwoorden (2)

more options

Is this problem in Firefox? It sounds as if you are referring to an email program such as Apple Mail or Mozilla Thunderbird. As far as I know, you can't open emails in Firefox with File > Open Message because there is no such option.

more options

SuperSluether said

Is this problem in Firefox? It sounds as if you are referring to an email program such as Apple Mail or Mozilla Thunderbird. As far as I know, you can't open emails in Firefox with File > Open Message because there is no such option.


Thank you for your response. I finally found out why this was happening. It had to do with the Trackpad settings for my Mac. I adjusted the track speed to a slower speed as it was set quite fast. This seems to have fixed the problem :) I’m not too computer savy so sometimes things can be a little confusing trying to figure out whats what and where to look for solutions. Thank you