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i need to change my email as it is not longer in use or accessible by me

I need to update my email but to do so I am asked to write a code sent to the old email. that email is not longer existing so I cannot update nor change my email any help… (read more)

I need to update my email but to do so I am asked to write a code sent to the old email. that email is not longer existing so I cannot update nor change my email any help or suggestions? I am stuck in the login loop thank you

Open 2

how can I change my email after losing access because of hacker attack

hello, the email account that I have used to create my firefox account has been hacked some time ago and I have completely lost any access to it. How can I change it in o… (read more)

hello, the email account that I have used to create my firefox account has been hacked some time ago and I have completely lost any access to it. How can I change it in order to continue to use my firefox account?

Thanks for any help Inke

Open 1 10

Hi. Just signed up for Mozilla VPN, but used a different email address than my account email. How do I change the VPN email without a password?

Hi. Just signed up for Mozilla VPN, but used a different email address than my account email. How do I change the VPN email without a password? Thank you for your time an… (read more)

Hi. Just signed up for Mozilla VPN, but used a different email address than my account email. How do I change the VPN email without a password?

Thank you for your time and very kind attention.

Solved 4 40

Change Primary Mail

Hello, I have a problem verifying a secondary email address for my Mozilla Account. Whenever I click "Send verification code", the website confirms that the code has been… (read more)

Hello,

I have a problem verifying a secondary email address for my Mozilla Account.

Whenever I click "Send verification code", the website confirms that the code has been sent, but I never receive any email.

I have already ruled out the usual causes:

The mailbox is working correctly. I receive emails from other senders without any problems. I checked the Inbox, Spam and Junk folders. I waited for more than 30 minutes and tried multiple times. I tested with different browsers and private browsing mode.

Most importantly, I tested two completely different email providers:

[email removed to protect user's privacy] (STRATO) [email removed to protect user's privacy] (Telekom Germany)

The verification email is not delivered to either address.

Open 1 10

Mailadresse ändern funktioniert nicht

Zwei verschiedene Mailanbieter getestet: jl@lucic-consult.de (Strato) s.lucic@t-online.de Beide empfangen normale E-Mails. Mozilla meldet jedes Mal: "Verification code se… (read more)

Zwei verschiedene Mailanbieter getestet: jl@lucic-consult.de (Strato) s.lucic@t-online.de Beide empfangen normale E-Mails. Mozilla meldet jedes Mal: "Verification code sent". Es kommt keine E-Mail an. Spam wurde geprüft. Andere Browser wurden getestet. Das Problem besteht seit mehreren Tagen.

Open 40

change email on mozilla account for [email-removed]@indiana.edu

My email system was [email-removed]@indiana.edu and they changed it to [email-removed]@iu.edu. I can no longer receive email at the @indiana.edu account and I would like … (read more)

My email system was [email-removed]@indiana.edu and they changed it to [email-removed]@iu.edu. I can no longer receive email at the @indiana.edu account and I would like to migrate the bookmarks and other data like credit card info to my new Mozilla at [email-removed]@iu.edu. How can I do that when I cannot access the code being emailed to [email-removed]@indiana.edu?

- moderator's note: e:mail removed to protect user's privacy

Open 1 60