• Solved

Malwarebytes keeps blocking Mozilla files that seem to originate from it's folder in my laptop as riskware

Malwarebytes keeps blocking Mozilla files that seem to originate from it's folder in my laptop as riskware. Is this something I should make exceptions for? Or is it ris… (read more)

Malwarebytes keeps blocking Mozilla files that seem to originate from it's folder in my laptop as riskware. Is this something I should make exceptions for? Or is it riskware. I'm running Win 11

Asked by Fran Turner 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

Persistent tab open

Hi, I cannot seem to close a tab, usually the last one I opened, in my browser window. It remains at the upper left hand corner of the browser. Please note the tab in th… (read more)

Hi,

I cannot seem to close a tab, usually the last one I opened, in my browser window. It remains at the upper left hand corner of the browser. Please note the tab in the attached image.

How do I close this window and prevent this behavior again?

Many thanks,

Lisa D

Asked by booboosbrain28 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

new tabs

Why does hitting my Home button open another tab? It's irritating and unnecessary. How do I make it stop? For that matter, Why can't I open a new tab with my home page a… (read more)

Why does hitting my Home button open another tab? It's irritating and unnecessary. How do I make it stop?

For that matter, Why can't I open a new tab with my home page already open? I want Duckduckgo. You are bullying me into a blank page or a Firefox page. I used to have a choice.

Asked by jimerie1 1 day ago

Answered by jscher2000 - Support Volunteer 3 hours ago

  • Locked

New Tabs linked to Home Button

Anybody. I'm ending up with dozens of tabs open because: 1. every time I hit HOME on my work tab, a new tab open up. One after another. It doesn't take long to have doze… (read more)

Anybody. I'm ending up with dozens of tabs open because: 1. every time I hit HOME on my work tab, a new tab open up. One after another. It doesn't take long to have dozens of tabs open. Can anybody help me out here?

Asked by jimerie1 6 hours ago

Last reply by Paul 4 hours ago

  • Solved

How can I re-enable the option "Copy link withut site tracking"?

Firefox Nightly 135.0a1 - Debian APT repository I searched around DDG for awhile and didn't seem to find others with this issue. I have firefox-esr installed on anothe… (read more)

Firefox Nightly 135.0a1 - Debian APT repository

I searched around DDG for awhile and didn't seem to find others with this issue. I have firefox-esr installed on another device and the optiion is still enabled over there. Is there a way I can gain that back on this install? I use it for every link I copy. Thanks

Asked by neo.hazard1 6 hours ago

Answered by jscher2000 - Support Volunteer 5 hours ago

  • Solved

Firefox remains in the background when opening urls out of other applications

Hello I use Firefox 132.0.1 under Fedora 14 Linux. Whenever I click an urls in another application (e.g. Libreoffice, Keepass...) a new tab is opened in Firefox (accord… (read more)

Hello

I use Firefox 132.0.1 under Fedora 14 Linux. Whenever I click an urls in another application (e.g. Libreoffice, Keepass...) a new tab is opened in Firefox (according to Firefox's settings), but Firefox itself does not pop up in the foreground, it remains in the background. I highly appreciate the setting 'open links in tabs instead of new windows'. But FF only comes to foreground in case I deactivate 'open links in tabs instead of new windows'. How can I prevent FF to stay in the background in case 'open links in tabs instead of new windows' is enabled?

Thank you in advance

Asked by desperado55 2 days ago

Answered by desperado55 8 hours ago

  • Solved

Wallpaper location in Firefox

Does anyone know where Mozilla wallpapers are stored? I wanted to set a wallpaper from Mozilla's menu as the desktop wallpaper on my laptop. I looked for hidden files and… (read more)

Does anyone know where Mozilla wallpapers are stored? I wanted to set a wallpaper from Mozilla's menu as the desktop wallpaper on my laptop. I looked for hidden files and checked the forums, but I can't find them in the given locations e.g. my profile. Maybe these files are masked somehow. I'm looking for particular wallpaper from the abstraction category (screenshot). Can anyone tell me how to find it?

Asked by Dorota 20 hours ago

Answered by Dorota 13 hours ago

  • Solved

Bookmarking a post in a thread

Is it possible to bookmark a particular section of a page, whereas the bookmark will take you to that location? Textmarker was suggested in another thread, but apparentl… (read more)

Is it possible to bookmark a particular section of a page, whereas the bookmark will take you to that location?

Textmarker was suggested in another thread, but apparently it is no longer working.

Asked by noel_envode 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

Password Recovery After Reinstall

After a routine system restart due to display driver crash my Mozilla Firefox ceased to work, displaying a broken link. After some messing around I decided to reinstall t… (read more)

After a routine system restart due to display driver crash my Mozilla Firefox ceased to work, displaying a broken link. After some messing around I decided to reinstall the application, but when I did it was an entirely new instance with none of my local saved data (bookmarks, passwords, history etc). I've been able to restore my bookmarks, but not my passwords. I've found the relevant key4.db and logins.json files pertaining to the older intall, but I have no idea how (if possible) to install them, and I assume there would only be a compiled csv if I created it.

Help!

Asked by Luke Watkinson 18 hours ago

Answered by jscher2000 - Support Volunteer 17 hours ago

  • Solved

Enable new sidebar on another device?

Recently a new sidebar appeared on Firefox on my desktop. I actually really liked the change because I have wanted to move my tabs to the side for a while. I had tree sty… (read more)

Recently a new sidebar appeared on Firefox on my desktop. I actually really liked the change because I have wanted to move my tabs to the side for a while. I had tree style tabs installed and I was a little annoyed that I couldn't disable the tabs on the top bar. But now I can!

My laptop however does not have the new sidebar yet and when I look for updates it says there aren't any. My laptop has limited screen space and I much prefer to have this new ui choice but I can't enable it. I understand that they probably update new designs in batches to test the waters but is there a way to get around it and enable it on my laptop too?

I use the same Firefox account for both so it seems a little counterintuitive to have different experiences on different devices on the same account.

Also very much thank you for this change! It's something I've wanted for a while. I also have one little suggestion and that is to have the option for a similar feature to tree style tabs on the sidebar tab layout.

Asked by hazelnutlessbeean 22 hours ago

Answered by jscher2000 - Support Volunteer 21 hours ago

  • Solved

Can I disable or remove the new sidebar that appeared today with the latest update?

I updated my desktop browser today and now there is an expandable sidebar at the left margin of the window showing tool icons for Tabs from other devices, History and Cus… (read more)

I updated my desktop browser today and now there is an expandable sidebar at the left margin of the window showing tool icons for Tabs from other devices, History and Customize sidebar. I can see how to remove tool icons and how to expand or collapse sidebar but can I remove the sidebar completely? Is this an option? I prefer the old look with the browser web page content extending all the way to the left of the screen, without the narrow vertical sidebar.

Asked by Ferrara 1 week ago

Answered by tony289 6 days ago

  • Solved

Disable window layout change while typing in address bar

During normal use, my Firefox looks... normal. See first attached image. But when I start typing in the address bar, everything but the address bar disappears. See second… (read more)

During normal use, my Firefox looks... normal. See first attached image. But when I start typing in the address bar, everything but the address bar disappears. See second attached image. Is this behavior intentional? If so, which version introduced this behavior? And how do I disable it?

Asked by niko.o.generic 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

bsky.app

bsky.app cookie continues to be loaded on computer even after I continually delete it, privacy set to strict and blocked under "managed exceptions, why is it being reload… (read more)

bsky.app cookie continues to be loaded on computer even after I continually delete it, privacy set to strict and blocked under "managed exceptions, why is it being reloaded when I don't access the site. None of the sites I access are linked to it, only visited once and if this alternative to x continues to set cookies, how can I permanently block it, thought the exceptions list was supposed to keep blocking it. So far it's come back three times, I'll screenshot it next time and attach.

Asked by mitcheljr3 5 days ago

Answered by mitcheljr3 1 day ago

  • Solved

Facebook attachments

I'm having much difficulty in attaching a article I see to Facebook. Its possible the problem may be I'm not using the right instruction on the Firefox options when I ri… (read more)

I'm having much difficulty in attaching a article I see to Facebook. Its possible the problem may be I'm not using the right instruction on the Firefox options when I right click the article I want to attach to Facebook. Some of those options are, Save link as, Copy link, when I right click for options. Can someone explain what is the right option to use? And, how do I proceed once I choose the correct option to make that attachment to a Facebook message I'm replying to? There are times a picture of the article will attach to the Facebook message, but the text that is associated with the attachment will not appear? Can someone please help? Thank you.

Asked by sciencemagic 5 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

  • Solved

Yahoo mail not loading.

Yahoo isn't loading at all for me, more specifically guce.yahoo.com. I have managed to get into the login.yahoo.com page and log in but after the log in process it goes t… (read more)

Yahoo isn't loading at all for me, more specifically guce.yahoo.com. I have managed to get into the login.yahoo.com page and log in but after the log in process it goes to the first page again and gives me the same "The connection has timed out". I just installed the browser and this might make me not use it ngl. I have tried both clearing cookies and troubleshooting mode.

Asked by dariuspumma 3 days ago

Answered by dariuspumma 1 day ago

  • Solved

ERROR: PLATFORM VERSION "133.0" IS NOT COMPATABLE WITH MINVERSION >= 132.0.2 MAXVERSION <= 132.0.2

Hi, I hope someone can help me. Please note I live in UK and I have a Desktop Computer but do not have a mobile phone. I use Firefox browser. This is what happened over 2… (read more)

Hi, I hope someone can help me. Please note I live in UK and I have a Desktop Computer but do not have a mobile phone. I use Firefox browser. This is what happened over 2 days Thurs and Friday. 28-11-24 THURSDAY @1.38pm On Thursday morning I used my computer with Firefox browser, and it worked perfectly OK. Then I had to go out shopping @11-15am. When I came back in doors @1.38PM I turned on my computer, it booted up as normal, then a Blue Screen appeared, with a message from Microsoft re back up in Cloud. I have not actually used Cloud before, although I did try to set it up earlier this year but not completed. So, I thought I would try again. This time I tried to register for the first time on cloud, I entered my email address and country, date of birth and then a password. Maybe something else, can't remember.

Then it asked for a code number that it said it had sent to my email, but I could not get that email then as I was stuck in between booting up and the Desktop screen. ( I DO NOT HAVE A MOBILE PHONE) As I did not have the code number, I clicked on, what may have said “not now” or similar message. Anyway, it would not continue so I had no option than to press the back button arrow, top left corner, several times. I think it took me back to the page with choices. I think I clicked remind me in a few days, which took me to the Desktop.

Normally my computer automatically opens Firefox Browser, but this time, I had to open Firefox, still no problem so far and the rest of Thursday OK. I did not try Microsoft Cloud again on Thursday.

29-11-24 Friday @ about 10.15am I thought that when I booted up, it may go back to where I left it Thursday, but no. When I turned on, there was no sign of the Blue Screen or Microsoft Cloud message re Back Up. When computer reached the Desktop, it did not load Firefox but an ERROR MESSAGE. It said. ERROR: PLATFORM VERSION "133.0" IS NOT COMPATABLE WITH MINVERSION >= 132.0.2 MAXVERSION <= 132.0.2 MAYBE TRY TO REINSTALL FIREFOX

It worked perfectly well before I tried to set up Microsoft Cloud yesterday (Thurs 28-11-24) now I cannot load or use Firefox at all, because it comes up with the same message every time. I have tried turning the computer off and back on, no luck.

My worry about Reinstalling Firefox is that I have hundreds of websites saved in bookmarks folders and I am not sure if I would lose them.

At this moment I have had to endure Microsoft Edge which I don't like. Don't put me through any more pain. Can you please help out a pensioner lost in the modern technological world. Thank you David

Asked by decoys131 4 days ago

Answered by jscher2000 - Support Volunteer 4 days ago

  • Solved

Firefox 133 update moved tab location, again.

I prefer the tabs be below the bookmark bar, and successfully modified the CSS file to do this some time back. Now update 133 has once again pushed them up below the menu… (read more)

I prefer the tabs be below the bookmark bar, and successfully modified the CSS file to do this some time back. Now update 133 has once again pushed them up below the menu bar. What do I have to do to get them back where I want them this time? And why can't you just leave the tab location preference alone when doing updates?

Asked by PIckAnotherID 6 days ago

Answered by cor-el 4 days ago

  • Solved

Firefox won't load PBS.com Works in Safari OK.

When I load PBS.org I get a message that PBS is having connectivity issues. I can load it on Safari without any problems (and my Kindle too). Is this Firefox or PBS's p… (read more)

When I load PBS.org I get a message that PBS is having connectivity issues. I can load it on Safari without any problems (and my Kindle too). Is this Firefox or PBS's problem? Please help.

Asked by edkarleski 3 days ago

Answered by jonzn4SUSE 3 days ago

  • Solved

Certificate error after router restart

I currently use firefox 133 (32 bit) on Windows 11. Every time my router resets (either due to power outage or xfinity server outage) firefox fails to connect to multiple… (read more)

I currently use firefox 133 (32 bit) on Windows 11. Every time my router resets (either due to power outage or xfinity server outage) firefox fails to connect to multiple websites after internet service resumes, for example, I cant get to twitter.com (x.com) or even the mozilla support page while on firefox. Screenshots of the error and associated stuff are in the attachments. Firefox currently can't even check for updates.

All the webpages that do not work firefox due to the issues highlighted in the screenshots load perfectly fine in other browsers like chrome and edge. These issues in firefox go away after a couple days without any intervention which I explains how I was able to use firefox for these webpages prior to my last network outage and have still not been able to solve this post network-outage issue.

Things I have tried so far: - Disabling proxy in firefox: Did not work so I re-enabled it since that is how it was before the issues happened. - Re-install firefox 133: Downloaded an installer from chrome to do this but this also did not fix the issue. Note that I first downloaded the mini installer which downloads files as part of the installation and that also failed to connect to mozilla. So I downloaded the full installer. - Cleared cookies and data: did not work - DNS over HTTPS: Swicthed it off, did it did not work, so I switched back to the default setting. - Logged in to the router from firefox using the router's IP address: Not sure why I thought this would work but it did not.

Any help would be appreciated to solve this issue once and for all.

Asked by Vipul Sharma 2 days ago

Answered by Vipul Sharma 2 days ago