Firefox Support Forum

Im very worried, today (8th of june) I got a trojan warning from windows defender. the contamination affected this file path :

file: C:\Users\(my name)\AppData\Roaming\Mozilla\Firefox\Profiles\owhmdxi4.default-release\extensions\langpack-en-US@firefox.mozilla.org.xpi

below i have a picture of the addons i was using at the time and also the virus report.

How do I stop firefox from preventing my mac from shutting down? All other open apps are closed and data and settings saved automatically by apple when i hit shut down but firefox just stays open and prevents shutdown until i close it manually.

If I use Chrome, this does not happen.

When I use Firefox, Every. Single. Time. I log into gmail, all the instructions are in Chinese. If I just log out, default is Chinese. Do I need to change my email address? Gmail is my work email, also, and it doesn't happen with that account at work, but the default browser is Chrome.

Yes, I've repeatedly changed the language back to English. I have 2-step verification for logging in. I just changed my password, closed all browsers, reset trusted devices. Did not help. If I use Mozilla Firefox, when I type in gmail.com, my email addresses are in English; everything else is Chinese.

I used Firefox to log into QB online morning of 6/8/23. Afternoon of same day I was kicked off and unable to log back in. This morning I contacted QB and we were able to log in to QB online from my computer on another browser. I updated FF today and still can not log into QB. How do I log into QB online using Firefox like I have done for years ? James Fletcher

I saw an other article about the same possible but they had a problem with an extension but I dont have that extension but still have the same problem. Whenever i watch twitch or youtube and i alt tab or switch tabs my audio and video stops playing.

I know there are ways , with more clicks or longer shortcuts to get to some folders but this is the main and most easily accessible way to get to my bookmarks. I know this has been discussed in some older posts but they are all archived so I can't ask any questions there. Sorting by name, for me, is quite inconvenient as sometimes the bookmarks title isn't immediately, easily remembered. Thanks.

Hi all,

I'm running 113.0.2 (64-Bit) on Ubuntu Focal.

I just wanted to log into my bahn.de account, got prompted with a hcaptcha which I correctly answered and then got an "503 Service Unavailable" error. The problem is reproducible each time I try. It was working fine when I last tried about 2 weeks ago. I tried disabling addons and tracking protection, deleted cache + cookies + login data as well as cookie files, reset Firefox - no change. Fun fact: The login is working without issues and interestingly even without captcha showing up in Opera and Epiphany (Gnome web browser).

Any suggestions for debugging would be very much welcome. Any hint on why the hcaptcha shows up in Firefox and not in Opera and Epiphany is much appreciated, too.

Thanks, r.

Starting with Firefox 113 (on Debian Linux), every few days Yahoo mail stops working properly: I can read emails but hitting any action of them, like Reply, Move, Delete, does nothing at all.

I need to clear cookies to get this operational again. This doesn't happen on chrome on the same computer.

The only add on I have is an adblocker, disabled for yahoo mail. This problem also happens with enhanced tracker protection turned off.

My old juno account is defunct. I want to keep my account using gmail address. I tried but Mozilla sends a code to my defunct juno account. Will I need to open a new account? Please send help to kflayton@gmail.com.

Win 10, FireFox ver 114 just got update on 6/6.

Been using FireFox for years w/o any problems until this latest update.

Ever since, "Twitter.com" and "Tweetdeck.Twitter.com" both have super magnified screens. All other ones are slightly magnified.

I have 5 columns in Tweetdeck that used to show up completely but only 4 show now--see attached. When I log out of Tweetdeck it takes me to a screen that says "Page isn't redirecting properly" and I can't type the URL and get back to a normal screen--instead it takes me back to my already magnified and logged in screen.

How in the heck can I correct this???? It's driving me crazy!

Thanks for any help you can provide!

Hi Good Morning. For some reason, my browser will not load -- I get an error message saying "unable to connect." I've been using this browser for years....never had a problem. My Google and Microsoft browsers work....so this is Mozilla issue. Please help as I prefer to use Firefox.

You can reach me at md202007@gmail.com.

Thanks, Mitch

We had a power failure last night. Now i cannot post to Historum (although I can read it). Error message says "Oops! We ran into some problems. Please try again later. More error details may be in the browser console." I've been on this for 2+ hours, have restarted and cannot understand console message.

I can't login to Playnow.

Microsoft Edge Geolocation Issue

Since the release of Microsoft Edge versions 114.0.1823.37 and 114.0.1823.41, there have been numerous reported cases of geolocation issues resulting in players being unable to log in to Playnow.com. We recommend using an older version of Microsoft Edge (113.0.1774.57) or using another browser such as Chrome .

I wish to change the autofill of the email address when I log in to my yahoo email account . I think I need to get onto the ' Menu Panel ' but I don't know how to do this . Thanks

currently FF 114.0 started about mid Feb 2023 i started to get right click lockup freeze FF updated a few times problem still there only way was to close and reopen win7 64 Pro 8gb ram 4gb GC i7cpu my win 10 is fine same FF version happens every so often but gen every day

[Yesterday 12:57 PM] Mills, Ed Our HTML for has this:

<input type='hidden' id='dir' name='dir' value='datasets/open/2023-06-07_09:54:40'> <input type='hidden' id='fileCount' name='fileCount' value='0'>

When posted , both IE and Chrome have: $vars{dir} = 'datasets/open/2023-06-07_09:54:40' $vars{fileCount}=0

BUT, Firefox 114.0 has only this: $vars{dir} = 0

Since it appeared that firefox was somehow "merging" the two tags into one, I reversed the order to this to see if the new first var would post. But instead, now this works 100% fine: <input type='hidden' id='fileCount' name='fileCount' value='0'> <input type='hidden' id='dir' name='dir' value='datasets/open/2023-06-07_09:54:40'>

The system is working again. chatAI suggested a few things like updating firefox (I did) , but nothing they suggested worked. Only my reversal worked.

Thoughts?