Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bing not working with V21 but does work with chrome on same PC W7. image ok but links dont work

  • 3 replies
  • 2 have this problem
  • 8 views
  • Last reply by ajb328

more options

Bing search engine image appears but links and image text do not function in V21. Bing used with Chrome does function correctly, same PC W7. Prefer Firefox due to Fast DIal add on. need Bing to work on Firefox http://www.bing.com/?scope=web&mkt=en-US

Bing search engine image appears but links and image text do not function in V21. Bing used with Chrome does function correctly, same PC W7. Prefer Firefox due to Fast DIal add on. need Bing to work on Firefox http://www.bing.com/?scope=web&mkt=en-US

All Replies (3)

more options

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
more options

Disabled RealDownloader 1.3.1 and that solved issue! Thanks! Tony B