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cannot sign out and let my wife use her login

  • 2 replies
  • 3 have this problem
  • 8 views
  • Last reply by cor-el

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In the last 24 hours we have been unable to log of my account so that my wife can log in to hers!! I even tried to restart the PC but zero result. She can gain access via another computer but that is not good enough!!

In the last 24 hours we have been unable to log of my account so that my wife can log in to hers!! I even tried to restart the PC but zero result. She can gain access via another computer but that is not good enough!!

All Replies (2)

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Hi,

If the website provides a log out button/link you can try to use that. If it isn't working you can try to make Firefox forget it via Tools (Alt + T) > Clear Recent History (or Ctrl + Shift + Del), choose Everything in Time range to clear and Cookies and Active Logins in Details and click Clear Now.

Clear Recent History.

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It is usually sufficient to clear the cookies from that website.

  • Tools > Options > Privacy > Cookies: "Show Cookies"