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I can't uninstall in order to reinstall. It keeps telling me a previous version needs to have the computer restart. I restart. Back to needing to restart. Right now I can't access Firefox at all.

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marsha483
marsha483
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I upgraded to the new version and something went funky. Tab weren't working. So thought I'd uninstall and reinstall and now I'm stuck in the cycle. I can't uninstall as it tells me that a previous version needs the computer to restart. I'll restart and then try again and get the same message. If I try to just reinstall, it get the same message. Right now, I can't access Firefox at all. Help!

I upgraded to the new version and something went funky. Tab weren't working. So thought I'd uninstall and reinstall and now I'm stuck in the cycle. I can't uninstall as it tells me that a previous version needs the computer to restart. I'll restart and then try again and get the same message. If I try to just reinstall, it get the same message. Right now, I can't access Firefox at all. Help!