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Some Gmail messages are blank inside

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Recently, some of my Gmail messages in Thunderbird open up as blank pages. And the "get messages" icon in the upper left corner of the message screen is grayed out. The messages open fine in the Gmail browser and app; it's just Thunderbird that has the issue. I've taken the following steps, but to no avail:

1. Repair folder (for the Gmail Inbox). I did this several times. 2. Deleted the index file and let it get rebuilt. 3. Ran in troubleshooting mode.

None of these solved the problem. Any suggestions?

Recently, some of my Gmail messages in Thunderbird open up as blank pages. And the "get messages" icon in the upper left corner of the message screen is grayed out. The messages open fine in the Gmail browser and app; it's just Thunderbird that has the issue. I've taken the following steps, but to no avail: 1. Repair folder (for the Gmail Inbox). I did this several times. 2. Deleted the index file and let it get rebuilt. 3. Ran in troubleshooting mode. None of these solved the problem. Any suggestions?

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