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Sync issues

  • 3 replies
  • 0 have this problem
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  • Last reply by Paul

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Trying to recover synced data from Android phone after 30 days since it died. It showed up for about a week but now it's not showing the tabs in sync.

Trying to recover synced data from Android phone after 30 days since it died. It showed up for about a week but now it's not showing the tabs in sync.

Modified by monteo2003

All Replies (3)

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Hi

Firefox Sync is designed to keep two or more copies of Firefox on different devices in sync, such as between a laptop and a phone. Do you still have the data on your other device?

Helpful?

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Other device died so I was hoping support could restore the data

Helpful?

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I am very sorry, but we have no way to access or recover that data.

Helpful?

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