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Can't reinstall Hotmail

  • 1 reply
  • 2 have this problem
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  • Last reply by duhnel

duhnel
duhnel
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I couldn't stop the 'need password' popups so I decided to uninstall my Hotmail account from Thunderbird and reinstall it. Unfortunately I am unable to reinstall it. When I try I get a message that the incoming server exists. I go into the advanced configuration and all ports are correct and Oauth2 authorization is selected. I changed to normal password and got the same error message. I checked and there was no outlook server under passwords on output server.

Next I opened a new outlook email and tried again. Now I get the error message 'could not get issuer for oathe authentication". I changed the authorization to normal password and got the error message 'Unable to log in at the server. Probable wrong configuration, username or password. I am sure that I am using the correct username and password.

I couldn't stop the 'need password' popups so I decided to uninstall my Hotmail account from Thunderbird and reinstall it. Unfortunately I am unable to reinstall it. When I try I get a message that the incoming server exists. I go into the advanced configuration and all ports are correct and Oauth2 authorization is selected. I changed to normal password and got the same error message. I checked and there was no outlook server under passwords on output server. Next I opened a new outlook email and tried again. Now I get the error message 'could not get issuer for oathe authentication". I changed the authorization to normal password and got the error message 'Unable to log in at the server. Probable wrong configuration, username or password. I am sure that I am using the correct username and password.

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duhnel
duhnel Question owner
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I tried fiddling with a few other things. When I tried to reinstall my original hotmail account, when I fill in the info and hit continue a new box shows up "your login" with the ability to enter 'YOURDOMAIN\your user name. When I hit done I get the error message that the incoming server exists. When I do the exact same thing with the brand new outlook email account I get the could no get issuer message above and when I change to normal password I get the different message 'unable to log in at server'. Strange - the old and the new accounts at outlook.com get different error messages when I follow the exactly same steps. I am sure that I ame using the correct ID and password for both accounts.